Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Visualmind.app provides an AI-powered tool for generating detailed mind maps from YouTube videos to aid learning. The site sees about 175,000 monthly visits, mostly from the U.S., with users accessing via search and direct traffic. It employs reputable technologies like Amazon AWS and Google services, and holds an active trademark filed in Lithuania. Contact information is clearly available, including a support email and social media links. However, user reviews for the VisualMind app reveal frequent technical problems, login and subscription access issues, and billing complaints. Despite no direct scam flags in safety checks or blacklists, the app's instability and refund difficulties suggest exercising caution before subscribing.

Confidence Score

68%

Risk Insights

🛠️

Established Infrastructure 🛠️

Uses Amazon AWS and Google services for hosting and email

Leverages modern web standards and analytics

Indicates professional technology setup

⚠️

User Reports of Instability ⚠️

Frequent crashes and login problems reported

Limited mind map editing and export features

Billing complaints and refund difficulties

Contradictory Signals

Site appears technically sound but user experience issues suggest caution.

Signal A: No blacklist or phishing flags detected

Signal B: Multiple user complaints of app instability and billing issues

Category Scores

Identity 70/100

Reputation 55/100

Technical 85/100

Content 60/100

Legal 70/100

Business Validity 65/100

Red Flags & Warnings

Reports of app instability, frequent crashes, and unresponsive behavior reduce user trust.
Multiple billing complaints and refund difficulties indicate possible issues with payment handling.

🔎 Detailed Checks & Analysis

Domain technical infrastructure

Score: 85/100

Passed

"Includes Amazon Route 53 DNS, CloudFront CDN, Google G Suite email, and multiple analytics and tracking tools."

Reason: Visualmind.app uses trusted providers such as Amazon AWS and Google Cloud, indicating reliable infrastructure.

Traffic volume and sources

Score: 80/100

Passed

"Engagement metrics show decent time on site and page views, supporting genuine user interest."

Reason: The site has substantial monthly visits (~175K) mostly from the U.S., with balanced traffic sources dominated by search and direct visits.

Contact and ownership transparency

Score: 70/100

Passed

"No personal owner details are shown in WHOIS, but multiple contact points exist on the website."

Reason: Clear contact details including valid support email and active social media page are provided.

Trademark and legal presence

Score: 70/100

Passed

"Filing date is recent (November 2024) with no indication of disputes."

Reason: A live trademark application exists, owned by a Lithuanian legal entity, confirming brand legitimacy.

Blacklist and phishing checks

Score: 90/100

Passed

"Suggests low risk of phishing or malware delivery from this domain."

Reason: No records found in Google Safe Browsing, nor is the domain blacklisted for crypto scams.

User reviews and reputation

Score: 40/100

Failed

"Multiple complaints about forced subscription payments and refund difficulties reduce trustworthiness."

Reason: App user reviews report repeated crashes, login access failures, limited functionality, and billing issues.

Your Next Steps

1

Review recent user feedback on app stores before subscribing to VisualMind services.
2

Check subscription terms and cancellation policies carefully to avoid unexpected charges.
3

Contact support@visualmind.app directly for issues with billing or access.
4

Monitor app and site updates for improvements in stability and features.
5

Use reputable payment methods that allow dispute resolution if billing problems occur.

Evidence & Citations

VisualMind.app user reviews and complaints analysis
Summarizes common user complaints including crashes, login issues, and billing concerns.
SimilarTech technical profile for visualmind.app
Details hosting infrastructure and traffic statistics indicating professional setup.
Google Safe Browsing and Crypto Scam Sniffer results
Shows no risk or phishing flags related to the domain.
USPTO Trademark search results for VISUALMIND
Confirms a live trademark registration by a Lithuania-based company.

🕵🏻 Keep investigating

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