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Domain Due Diligence
Report for Vedantu.com

Report Date November 20, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Vedantu.com is a well-known Indian online education platform offering live classes for K12, CBSE, ICSE, JEE, and NEET courses. It attracts about 23 million monthly visits primarily from India, showing strong user engagement and an established digital infrastructure including Amazon and Google services. The domain is secured with valid SSL, registered via GoDaddy since 2010, and not listed on any major scam or phishing blacklists. However, multiple user complaints and consumer reports highlight issues with refund delays, service dissatisfaction, and communication problems. Some users have even initiated legal notices related to refunds. Despite this mixed reputation in service delivery, Vedantu operates transparently with public contact details, a physical corporate location in Bengaluru, and no trademark conflicts identified. Overall, the platform's legitimacy is supported by technical and traffic data, but consumers should approach paid offerings cautiously due to reported customer service challenges.

Confidence Score
78%

Risk Insights

📈

High Traffic and Engagement

Approximately 23 million monthly visits, mostly from India
Average visitor time on site exceeds 2 minutes
Strong indicators of active usage and user interest
⚠️

Multiple User Complaints

Refund and service dissatisfaction reported by many users
Complaints have escalated to legal notices
Potential risk in payment and service delivery
🔒

Domain Age and Security Measures

Domain registered since 2010 via reputable registrar
Valid SSL certificate installed
No presence on scam blacklists

Contradictory Signals

While the site's infrastructure and usage data suggest legitimacy, the high volume of negative user experiences indicates service issues that should not be overlooked.

Signal A: Strong traffic and technical infrastructure

Signal B: Numerous user complaints and refund disputes

Category Scores

Identity 85/100
Reputation 55/100
Technical 90/100
Content 75/100
Legal 60/100
Business Validity 80/100

Red Flags & Warnings

  • Multiple user complaints note unsatisfactory customer service and refund delays, some escalating to legal action.

🔎 Detailed Checks & Analysis

Domain and Traffic Verification

Score: 90/100
Passed

"High traffic and reputable tech stack strongly suggest a legitimate active platform."

Reason: The domain vedantu.com has high monthly traffic (~23 million visits), mostly from India, and uses established technologies from Amazon and Google, confirming its active and professional online presence.

SSL and WHOIS Checks

Score: 90/100
Passed

"Long domain history and valid security certificate reduce scam likelihood."

Reason: The SSL certificate is valid and recent; WHOIS shows a domain age of over 14 years with a reputable registrar, supporting domain reliability and authenticity.

Reputation and User Feedback

Score: 50/100
Failed

"Customer complaints present a significant caution factor though no proven fraud cases."

Reason: There are numerous user complaints about refund delays, poor customer service, and unmet expectations, some leading to legal notices, which affect overall trustworthiness.

Blacklist and Trademark Screening

Score: 85/100
Passed

"Clear from blacklists and trademark searches, adding to site legitimacy."

Reason: No listings on scam or phishing blacklists and no USPTO trademark conflicts indicate no known legal or scam concerns at the domain/IP level.

Contact Transparency

Score: 80/100
Passed

"Accessible contact information helps establish trustworthiness."

Reason: The presence of multiple verified contact emails, phone numbers, social media accounts, and a visible corporate office location supports business transparency and accountability.

Your Next Steps

  • 1
    Verify the specific course and payment terms carefully before enrolling or making payments.
  • 2
    Check recent user reviews and consumer complaint platforms for updates on refund and service issues.
  • 3
    Contact Vedantu directly using official emails or phone numbers to clarify doubts before transactions.
  • 4
    Avoid upfront full payments if possible; opt for trial periods or partial payments where available.
  • 5
    Report any unresolved refund or service disputes to relevant consumer protection agencies.

Evidence & Citations

🕵🏻 Keep investigating

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