Recommendation

Caution

Overall Summary

Suspicious

Why we think so

UberEats.com is a well-known online food delivery platform operated by Uber Technologies, Inc., serving millions of users primarily in the United States. It ranks #416 globally with about 59 million monthly visits and offers contactless delivery from numerous restaurants. The site uses reputable technologies such as Amazon CloudFront for content delivery and Adobe Audience Manager for analytics, indicating robust infrastructure. However, users report frequent complaints regarding delivery reliability, challenging refund processes, and customer service effectiveness. Uber Eats also faces several lawsuits concerning driver pay, deceptive subscription practices, and other labor disputes, with recent settlements totaling over $15 million. There are phishing scams and driver misconduct reports, but the official site is not flagged on known blacklist sources. Overall, ubereats.com presents as a legitimate service with some user experience and legal risk factors to consider.

Confidence Score

78%

Risk Insights

🛡️

Reputable Domain and Infrastructure

Established in 2011 with a trusted registrar

High traffic volume indicating genuine service

Uses leading security and delivery technologies

⚠️

User Experience Warnings

Common complaints about delivery and refunds

Reports of scams involving drivers and phishing

Customer service often cited as ineffective

⚖️

Legal Risks

Multiple recent lawsuits on labor and billing practices

Large settlements suggest ongoing compliance challenges

Contradictory Signals

While UberEats.com operates on a secure, widely used platform, service and legal issues raise caution.

Signal A: Strong technical infrastructure and brand presence

Signal B: Frequent user complaints and legal disputes

Category Scores

Identity 85/100

Reputation 60/100

Technical 90/100

Content 75/100

Legal 50/100

Business Validity 80/100

Red Flags & Warnings

Several documented scams involve drivers demanding extra payment or holding orders for ransom.
User complaints highlight inflated pricing and poor customer service responsiveness.
FTC and multiple states have filed lawsuits over deceptive subscription and labor practices.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Reputation

Score: 90/100

Passed

"Long-standing registration with top-level protection flags."

Reason: Registered in 2011 under MarkMonitor, a reputable registrar specialized in brand protection.

Website Traffic Volume and Quality

Score: 90/100

Passed

"Demonstrates strong user engagement and legitimacy."

Reason: High monthly visits (~59 million) with diverse traffic sources primarily direct and search.

Technology Stack Validity

Score: 85/100

Passed

"Advanced technology adoption supports authenticity."

Reason: Uses paid, reputable technologies like Amazon CloudFront and DigiCert SSL ensuring secure performance.

Presence on Reputable Blacklists

Score: 95/100

Passed

"No current flags for phishing or malware."

Reason: Not listed on crypto scam blacklists or in Google Safe Browsing threat lists.

Trademark and Brand Impersonation Check

Score: 95/100

Passed

"Trademark search shows no infringement."

Reason: No conflicting USPTO trademarks found for 'ubereats' suggesting brand ownership is clear.

Evidence of Reported User Scams or Complaints

Score: 40/100

Failed

"Significant user reports warn to exercise caution."

Reason: Multiple reports of scams involving delivery drivers and phishing tactics impacting users.

Legal Disputes and Corporate Transparency

Score: 50/100

Failed

"Legal controversies impact trust evaluation."

Reason: Recent lawsuits and settlements highlight ongoing legal risks related to labor and subscription issues.

Your Next Steps

1

Use the official Uber Eats app or website only to avoid phishing scams.
2

Verify email domains carefully before providing personal information.
3

Be aware of potential delivery and refund issues and document orders accordingly.
4

Monitor ongoing legal developments and user reviews for service changes.

Evidence & Citations

Uber Eats Reviews and Complaints Overview
Detailed customer feedback about delivery and service issues.
Uber Eats Scam and Fraud Reports
Official guidance on phishing and scam threats related to Uber Eats.
Uber Eats Legal Disputes and Settlements
Coverage of recent lawsuits concerning driver pay and subscription practices.
Uber Eats Technical and Traffic Profile
Website tech stack, traffic volume, and infrastructure details.

🕵🏻 Keep investigating

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