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Domain Due Diligence
Report for Uber.com

Report Date January 20, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

Uber.com is the official website of Uber Technologies, Inc., a leading platform in ride-sharing and delivery services. It ranks #487 in global web traffic with about 81 million monthly visits, mostly from the U.S., Brazil, Canada, the U.K., and Australia. The site employs a rich technology stack including major platforms like Amazon, Cloudflare, and Facebook, indicating a mature and robust infrastructure. Users can find multiple verified contact emails and social profiles directly linked to Uber. No blacklists or phishing reports are associated with the domain, and the SSL certificate is valid through April 2026. However, despite its legitimacy, Uber faces significant user complaints ranging from app glitches and delayed rides to payment and support issues, alongside over 3,000 ongoing sexual assault lawsuits alleging inadequate driver screening. Uber actively addresses fraud risks and scam attempts targeting its users but advises vigilance and use of official communication channels. Overall, uber.com demonstrates strong technical and business credibility, though user experience and legal challenges remain important concerns.

Confidence Score
90%

Risk Insights

🛡️

Strong Domain and Security Setup

Registered since 1995 with reputable registrar.
Valid SSL certificate through 2026.
No blacklist flags detected.
📈

High Website Popularity

About 81 million monthly visits.
Top traffic countries include U.S., Brazil, Canada.
Uses mature, widespread technologies.
⚠️

User Experience Challenges

Frequent app glitches reported by users.
Delayed rides and payment issues noted.
Customer service seen as unreliable.
🚨

Serious Legal Risks

Over 3,000 active lawsuits alleging sexual assault by drivers.
Ongoing federal multidistrict litigation.
Legal disputes affect brand and user trust.

Contradictory Signals

While uber.com is technically secure and authentic, serious ongoing legal challenges and complaint volumes could affect user trust.

Signal A: Domain is highly reputable and secure.

Signal B: Numerous active legal lawsuits and user complaints related to safety and service quality.

Category Scores

Identity 95/100
Reputation 70/100
Technical 90/100
Content 90/100
Legal 60/100
Business Validity 90/100

Red Flags & Warnings

  • Over 3,000 active federal lawsuits regarding sexual assault allegations against Uber drivers raise serious legal and safety concerns.
  • User reviews often report glitches, delayed rides, and customer service difficulties affecting user satisfaction and experience.

🔎 Detailed Checks & Analysis

Domain Registration Authenticity

Score: 95/100
Passed

"The domain's registrar and WHOIS data show no suspicious changes or privacy blocks."

Reason: Domain is registered since 1995 with a reputable registrar, MarkMonitor, indicating long-standing legitimate ownership.

SSL Certificate Validity

Score: 90/100
Passed

"Strong SSL configuration supports user trust and data protection."

Reason: Domain has a valid DigiCert SSL certificate active until April 2026, ensuring secure connections.

Blacklist and Phishing Status

Score: 85/100
Passed

"No known scams or phishing schemes detected directly on the domain."

Reason: No listings on crypto scam or Google Safe Browsing blacklists were found for uber.com.

Traffic and Technology Signals

Score: 90/100
Passed

"Traffic distribution largely from U.S. and other major countries aligns with Uber's service areas."

Reason: High monthly visits (~81 million) and use of trusted platforms like Amazon and Cloudflare show robust infrastructure and popularity.

Verified Contact Information

Score: 80/100
Passed

"Contact emails correspond to investor relations, support, and business inquiries, evidencing transparency."

Reason: Official emails and social accounts linked to various Uber business and support functions are publicly listed.

Scam and Fraud Complaint Reports

Score: 70/100
Passed

"Uber educates users on scam risks and provides official channels for reporting suspicious activity."

Reason: No direct scams from the domain but users report external phishing attempts and fraud targeting Uber customers.

User Reviews and Customer Relations

Score: 65/100
Failed

"App store ratings remain high, but recurring issues affect overall user experience."

Reason: Many user complaints involve app glitches, service delays, and poor customer support, indicating ongoing operational issues.

Legal and Safety Considerations

Score: 60/100
Failed

"These matters do not affect domain authenticity but are a significant concern for user safety and company practices."

Reason: Uber faces thousands of lawsuits related to driver misconduct, especially sexual assault cases, which impact its legal and reputational risk.

Your Next Steps

  • 1
    Verify you're on the official uber.com domain before sharing personal or payment info.
  • 2
    Use official Uber apps or the website for services and reporting issues.
  • 3
    Be cautious of phishing attempts and spoofed emails; Uber never requests sensitive info unsolicited.
  • 4
    Check Uber's official support channels for guidance on fraud or account problems.
  • 5
    Monitor user complaints and legal updates if you plan to engage with Uber services.

Evidence & Citations

🕵🏻 Keep investigating

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