Domain Due Diligence
Report for Turbotenant.com
Why we think so
TurboTenant is a well-established property management platform used by over 750,000 landlords, offering tenant screening, lease generation, and rent collection. It receives around 2 million monthly visits, mainly from U.S. users. The website employs reputable technologies and holds valid trademarks. However, some users report losing money due to scams from fraudulent listings on the platform, which TurboTenant tries to address with guidance and fraud prevention tips. Legal and customer disputes mainly involve tenant screening inaccuracies and refund issues, but the company actively manages complaints and removes fraudulent listings. Overall, TurboTenant operates legitimately but users should verify listings carefully before making payments.
Risk Insights
Legitimate Business with Risk of Third-Party Scams
Active Trademark and Verified Contacts
User Complaints Over Fees and Screening
Contradictory Signals
TurboTenant runs a legitimate business but hosts third-party scammers exploiting the platform.
Signal A: Legitimate trademarks, high traffic, verified contacts
Signal B: Multiple user complaints about scams and refunds
Category Scores
Red Flags & Warnings
-
Multiple user reports detail losing nonrefundable application fees to scammers posting fake listings on TurboTenant's platform.
-
Customer complaints include unresolved refund disputes and technical difficulties with tenant screening and data management.
-
Ongoing legal disputes concerning screening report errors and Fair Credit Reporting Act compliance highlight operational risks.
๐ Detailed Checks & Analysis
Domain and Traffic Analysis
Domain and Traffic Analysis
"Strong traffic rank (#21,762 globally) and diverse traffic sources including direct and search."
Reason: The site receives around 2 million visits monthly, primarily U.S.-based users, showing established usage and legitimate interest.
Trademark and Brand Validation
Trademark and Brand Validation
"Registered owner addresses match business location in Fort Collins, CO."
Reason: TurboTenant holds active, official trademarks since 2015, indicating formal business registration and brand ownership.
Contact and Social Presence
Contact and Social Presence
"Presence on Facebook, Twitter, Instagram, LinkedIn, YouTube confirms active engagement."
Reason: Official support emails and multiple verified social media accounts provide trustworthy communication channels.
Scam and Fraud Reports Presence
Scam and Fraud Reports Presence
"Although TurboTenant itself is legitimate, it is sometimes exploited by scammers to defraud renters."
Reason: Users report losing money due to scams by third parties posting fraudulent rental listings via the platform.
Legal and Customer Dispute History
Legal and Customer Dispute History
"Legal risks related to background check compliance and screening accuracy are documented."
Reason: Repeated customer disputes mainly concerning tenant screening reports and refund handling suggest operational challenges.
Your Next Steps
-
1Verify rental listings independently before submitting application fees or personal information on TurboTenant.
-
2Use TurboTenant's tools and follow their guidance to report suspicious or fraudulent listings immediately.
-
3Consider alternative tenant screening and property management tools if concerned about disputes or refund policies.
-
4Check recent reviews and BBB complaints to stay updated on platform reliability and typical issues.
-
5Report any suspected scam listings to law enforcement or consumer protection authorities to aid wider fraud prevention.
Evidence & Citations
-
TurboTenant usage and tech stack details
Traffic, technologies, and hosting information confirm legitimate platform with strong U.S. presence.
-
TurboTenant US Trademark registrations
Two live trademarks registered since 2015 validate brand ownership and business legitimacy.
-
TurboTenant customer complaints and reviews
Numerous user reports of scams via third-party misuse, refund disputes, and tenant screening legal issues.
๐ต๐ป Keep investigating
Run another instant due diligence scan on any website URL. Verify before you trust!
Scammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...
Read playbook โFraudsters spoof tax agencies during filing season, promising fast refunds if you hand over SSNs and card data. ScamAI p...
Read playbook โ