Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Trulymadly.com is an Indian dating platform with around 65,000 monthly visits, ranking about 413,000 globally. The site uses mainstream technologies and Cloudflare CDN to serve users, primarily from India. It offers features like verified profiles, psychological quizzes, and human matchmaking. However, many users report serious issues such as aggressive monetization tactics, fake profiles, and poor customer support. The app holds a low 2.7/5 rating on the Google Play Store from over 120,000 reviews, with complaints highlighting unexpected payments, lost conversations, and unresponsive matches. The company warns about external impersonation scams targeting users and enforces strict arbitration policies for disputes. While the website uses secure protocols and reputable hosting, user feedback warns to approach the service cautiously due to reported scam-like behaviors.

Confidence Score

55%

Risk Insights

⚠️

High User Complaint Volume

Frequent reports of unexpected charges and failed refunds.

Numerous accusations of fake profiles and bot-generated likes.

Many users experience technical glitches affecting usability.

🔒

Secure Technical Setup

Valid SSL certificate active.

Uses Cloudflare for DNS and CDN protection.

Adheres to common security and privacy practices.

📢

Official Company Communications

Company warns users about external impersonation scams.

Established dispute arbitration per Indian law.

Multiple official email addresses and social links available.

Contradictory Signals

While the site is technically legitimate and legally structured, user experiences suggest major operational concerns.

Signal A: Trusted technical infrastructure and official legal controls

Signal B: Widespread user complaints about scams and poor service

Category Scores

Identity 70/100

Reputation 30/100

Technical 90/100

Content 35/100

Legal 60/100

Business Validity 50/100

Red Flags & Warnings

Widespread reports of aggressive paywalls, fake profiles, subscription issues, and scam-like experiences.
Many users complain about auto-renewal payments without notice and lack of refunds.
Complaints about technical problems including failed OTPs and inability to delete accounts.

🔎 Detailed Checks & Analysis

Technical Infrastructure Validation

Score: 90/100

Passed

"Valid SSL certificate and common frameworks present support authenticity, reducing technical risk."

Reason: The site uses modern web technologies, HTTPS security, and reliable DNS hosting with Cloudflare.

User Reputation and Complaints

Score: 25/100

Failed

"Critical reviews on app stores and multiple forums describe the app as scam-like with financial risks."

Reason: Many user reports of aggressive monetization, fake profiles, and poor customer support.

Blacklist and Scam Database Check

Score: 70/100

Passed

"Absence from official blacklists lowers intrinsic scam risk."

Reason: No presence on crypto scam blacklists or Google Safe Browsing risk lists.

Trademark and Legal Status

Score: 60/100

Passed

"Legal conditions are clearly stated with user agreements limiting liabilities."

Reason: No trademark disputes identified; arbitration mechanism in place for disputes.

Business Validity and Public Presence

Score: 55/100

Passed

"Physical location and active social channels support business legitimacy, though ratings are mixed."

Reason: Presence on Google Places with customer ratings and multiple official social media profiles.

Your Next Steps

1

Avoid providing payment information until you verify legitimacy through trusted sources.
2

Use official contact channels like contact@trulymadly.com for any communication.
3

Check app reviews and user forums regularly for updates on customer experiences.
4

Report any suspicious activity or unauthorized payments to your payment provider immediately.
5

Consider alternative, well-reviewed dating platforms with stronger reputations.

Evidence & Citations

Trulymadly.com reviews and complaints analysis
Detailed user complaints highlighting serious monetization and scam issues.
SimilarTech website profile for trulymadly.com
Technical and traffic metadata indicating typical dating site infrastructure.
USPTO trademark search result for 'trulymadly'
No trademark conflicts found for claimed brand.
Google Places listing for Trulymadly
Moderate public rating and address verification.

🕵🏻 Keep investigating

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