Domain Due Diligence
Report for Truecaller.com
Why we think so
Truecaller.com is a widely-used platform known for caller ID and spam call blocking, serving about 15.8 million monthly visits, especially popular in India. The domain is well-established, registered since 2009, and uses reliable technology providers like Amazon and Google. It is owned by True Software Scandinavia AB based in Stockholm, Sweden, and holds multiple active trademarks in the US. The company maintains official social media and support channels and displays a positive presence with a 4.3-star rating from 76 Google reviews. Truecaller helps users identify spam and scam calls and claims over 450 million active users globally. However, user reviews mention complaints about intrusive ads, privacy issues, and app performance. The service has faced privacy-related lawsuits, mainly in African countries, but no indication of the domain itself engaging in scams. DNS, SSL, and WHOIS data show no security or legitimacy concerns. Overall, truecaller.com appears to be a legitimate and trusted service but with known user experience and privacy caveats.
Risk Insights
Established Domain and Ownership
Strong User Base and Traffic
Privacy and Ad Concerns
Contradictory Signals
While the service is highly regarded for spam blocking, it faces criticisms and legal scrutiny over privacy practices.
Signal A: Positive reputation for spam detection and caller ID
Signal B: Privacy lawsuits and user complaints about intrusive data collection
Category Scores
Red Flags & Warnings
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User complaints about intrusive advertising even on paid plans.
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Privacy concerns noted in multiple user reviews and lawsuits in Africa related to data protection.
🔎 Detailed Checks & Analysis
Domain age and registrar check
Domain age and registrar check
"Older domains rarely associated with scam activity. Registrar is reputable."
Reason: Domain was registered in 2009 via Amazon Registrar, indicating longstanding and stable ownership.
Traffic volume and rank
Traffic volume and rank
"High legitimate traffic generally correlates with credibility."
Reason: Consistent high monthly visits (~15.8M) and global rank (#3681) indicate real usage and popularity.
SSL and DNS configuration
SSL and DNS configuration
"No expired or invalid certificates found, standard DNS entries in place."
Reason: Valid SSL issued by Amazon RSA 2048, DNS records correctly configured with Google nameservers.
Presence in scam blacklists
Presence in scam blacklists
"Absence in blacklists reduces risk of phishing or malware association."
Reason: No matches found in crypto scam sniffer or Google Safe Browsing threat lists.
Trademark and brand ownership
Trademark and brand ownership
"Trademark ownership supports legitimate business presence."
Reason: Multiple active US trademark registrations under True Software Scandinavia AB.
User reviews and complaints
User reviews and complaints
"Issues do not indicate scam, but user experience and privacy risks."
Reason: Majority positive reviews for spam protection; however, privacy and ad concerns noted.
Business contact and location
Business contact and location
"Business presence aligns with domain registration and trademark data."
Reason: Verified physical business location in Stockholm with positive Google reviews.
Your Next Steps
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1Visit the official site for caller ID and spam-blocking services.
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2Use the platform's lookup tool to verify phone numbers.
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3Review privacy settings and app permissions to address concerns.
Evidence & Citations
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Truecaller.com user reviews and complaints
User feedback details about app performance, privacy concerns, and ad complaints.
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Truecaller Trademarks Search
Trademark registrations showing brand authenticity.
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Whois and SSL data for truecaller.com
Domain registration and SSL certification details.
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Google Places location and reviews for Truecaller
Verified business location and user ratings.
🕵🏻 Keep investigating
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