Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Travelodeal.com is an online travel agency offering vacation packages primarily in the US market, with about 47,000 monthly visits. It is backed by recognized payment systems and has an active, valid SSL certificate. The company holds a trademark registered since 2016 under Mazda Consultancy Services Pvt. Ltd. Various online sources show mixed customer experiences: while some users report dissatisfaction and accuse the site of misleading advertising or "bait and switch" practices, aggregated reviews and automated trust scores often rate the site as legitimate and protected by industry standards like IATA. The company appears to have processes to handle disputes, although some customers have reported challenges with refunds or service quality. No major legal actions against the entity are publicly documented. Exercising caution and verifying bookings independently is advised.

Confidence Score

60%

Risk Insights

⚠️

Mixed Customer Feedback

Some users report dissatisfaction and deceptive practices.

Others share positive experiences and successful bookings.

Automated trust scores rate the site as average to good.

🛡️

Technical Security in Place

Valid SSL certificate protects data.

Well-known payment methods accepted.

No blacklist flags detected.

🔍

Moderate Traffic with High Bounce Rate

~47K visits monthly, mostly US-based.

Bounce rate near 70% suggests site engagement issues.

Potential indicator of user dissatisfaction.

Contradictory Signals

Discrepancy between algorithmic trust signals and genuine consumer experiences.

Signal A: Automated reviews and trust scores rate the site as legitimate and safe.

Signal B: Significant user complaints allege bait-and-switch tactics and poor service.

Category Scores

Identity 65/100

Reputation 50/100

Technical 70/100

Content 55/100

Legal 60/100

Business Validity 60/100

Red Flags & Warnings

Multiple user complaints allege bait-and-switch tactics and misleading hotel bookings.
High bounce rate (~70%) hints at poor user experience or dissatisfaction.
Terms and conditions restrict chargebacks, which could be viewed as limiting consumer rights.

🔎 Detailed Checks & Analysis

SSL certificate validation

Score: 90/100

Passed

"Secure connection supported; no SSL-related flags detected."

Reason: The domain uses a valid SSL certificate issued by GoDaddy, current until October 2026.

Website traffic and user engagement

Score: 40/100

Failed

"High bounce rate is a warning sign for trust and usability issues."

Reason: The site has moderate traffic but a very high bounce rate near 70%, indicating potential user dissatisfaction or low engagement.

Reputation and user reviews

Score: 50/100

Failed

"Mixed reputation from independent consumer reports and forums."

Reason: Multiple user reports describe misleading practices and dissatisfaction, but aggregated scores and some positive feedback exist.

Registered trademark and ownership

Score: 80/100

Passed

"Trademark supports brand legitimacy and ownership."

Reason: Travelodeal holds an active trademark registered by Mazda Consultancy Services Pvt. Ltd. since 2016.

Contact details and social presence

Score: 70/100

Passed

"Accessible and transparent contact information is a positive trust factor."

Reason: The website lists verified emails and active social media accounts, demonstrating transparency and accessibility.

Blacklist and phishing status

Score: 10/100

Passed

"Domain is not blacklisted by major security services."

Reason: No presence on known crypto scam blacklists or Google Safe Browsing phishing/malware lists.

Customer dispute and refund policy

Score: 30/100

Failed

"May deter some customers due to restrictive policies."

Reason: Terms restrict chargebacks and legal dispute rights, potentially limiting consumer protections.

Your Next Steps

1

Verify deposit protection and booking terms carefully before committing.
2

Research recent customer reviews from independent platforms like Trustpilot and Tripadvisor.
3

Use secure payment methods such as credit cards or PayPal that offer buyer protection.
4

Report any unresolved disputes or suspicious behavior to consumer protection agencies.
5

Consider contacting the company directly via provided email or social media to clarify offers and policies.

Evidence & Citations

travelodeal.com technical and traffic data
Details on payment methods, technologies, traffic, and site rank.
travelodeal.com traffic summary from SimilarWeb
Visitor statistics and bounce rate data.
US Patent and Trademark Office registration for TRAVELODEAL
Trademark status and ownership details.
travelodeal.com contact info and social media
Official email and social media links provided on site.
User reviews and scam reports for travelodeal.com
Mixed customer feedback including scam allegations and trust signals.
Crypto scam blacklist check for travelodeal.com
No blacklisting found for the domain.

🕵🏻 Keep investigating

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