Domain Due Diligence
Report for Tixr.com
Why we think so
Tixr.com is a ticketing platform serving over 5 million monthly visitors, mainly from the United States. It provides tickets to festivals, concerts, and events worldwide, backed by reputable technologies like Amazon AWS and Google Analytics. The site uses secure HTTPS and employs common email and marketing services. Its domain has been active since around 2006 and is registered through GoDaddy, with valid SSL certification. Tixr holds multiple live US trademarks registered to Tixr Inc. in Santa Monica, California. Google Places lists it as an event technology service with moderate user ratings. Recent news shows partnerships with notable event organizers, indicating active operations. However, customer reviews reveal frequent complaints about high hidden fees, poor customer service, ticket validity issues, and refund denials. No evidence of scams or phishing is found, but users should be cautious due to strict refund policies and service frustrations.
Risk Insights
Established and Secure Domain
Strong Brand Identity
Reputation Concerns from Customers
Contradictory Signals
Technical legitimacy contrasts with lower customer satisfaction and service issues.
Signal A: Long domain age and valid SSL
Signal B: Many negative customer reviews and refund complaints
Category Scores
Red Flags & Warnings
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Multiple unresolved complaints about refund denials and poor customer service on BBB and app reviews.
🔎 Detailed Checks & Analysis
Domain age and registrar reputation
Domain age and registrar reputation
"Long domain history and professional registrar reduce scam risk."
Reason: Established domain registered via GoDaddy since 2006 with stable DNS and valid SSL.
Technology and infrastructure
Technology and infrastructure
"Modern technology indicates a professional website setup."
Reason: Utilizes reliable services like AWS, Google Analytics, and secure HTTPS connections.
Business identity and trademark validation
Business identity and trademark validation
"Trademark registrations support legitimacy and brand control."
Reason: Multiple valid US trademarks registered to Tixr Inc., confirming brand authenticity.
Customer reputation and reviews
Customer reputation and reviews
"User complaints suggest potential trust issues especially around service reliability."
Reason: Significant negative reviews cite refund denials, hidden fees, and poor customer service.
Blacklist and phishing status
Blacklist and phishing status
"Clean reputation on security blacklists indicates low scam risk."
Reason: No presence on known crypto scam or phishing blacklists.
News and partner references
News and partner references
"Visible new partnerships support active operations and legitimacy."
Reason: Recent news confirms active partnerships with sports teams and events.
Your Next Steps
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1Read the specific event refund and transfer policies carefully before purchasing tickets.
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2Verify event organizer reputation independently for large purchases or festivals.
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3Use payment methods with chargeback protections and keep all transaction records.
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4Avoid filing bank disputes unless there is clear fraud, as this can void tickets and freeze accounts.
Evidence & Citations
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Tixr.com customer reviews and complaints - BBB
Shows prevalent user complaints about fees, refunds, and support.
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Tixr trademarks records at USPTO
Confirms live trademarks registered to Tixr Inc.
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Domain and SSL details for tixr.com
Verified domain age, registrar, and SSL certificate validity.
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Crypto scam blacklist and Google Safe Browsing status
No blacklist or phishing risk detected for tixr.com.
🕵🏻 Keep investigating
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