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Domain Due Diligence
Report for Thrivevet.com

Report Date November 12, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Thrivevet.com operates as Thrive Pet Healthcare, a nationwide network of veterinary clinics offering emergency, urgent, primary, and specialty care. The website has no measurable traffic. It displays multiple phone numbers and active social media links, suggesting a real business presence. However, several user complaints highlight issues with billing, membership cancellations, and customer service, including allegations of deceptive practices with their Thrive Plus membership. No blacklists or trademark conflicts were found. Google Places shows multiple locations with mostly positive reviews, but Better Business Bureau reports document ongoing customer disputes related to billing and contracts. Legal cases include employment and contract disputes. Overall, there are serious concerns over billing transparency and membership handling that warrant caution.

Confidence Score
50%

Risk Insights

⚠️

Billing and Membership Issues

Users report unauthorized charges and difficulty canceling memberships.
Some members allege deceptive sales tactics and unclear contract terms.
Refunds were occasional but required multiple dispute attempts.
📞

Established Business Presence

Multiple phone numbers listed across locations.
Active social media accounts on Facebook, Instagram, Twitter, LinkedIn, YouTube.
Physical clinics registered on Google Places with positive ratings.
🛡️

No Technical Fraud Flags

Domain not found on crypto scam or phishing blacklists.
SSL certificate present but expired—renewal recommended.
No trademark impersonation detected.

Contradictory Signals

While the company operates legitimate clinics, it faces many complaints on service and billing ethics.

Signal A: Physical locations with positive user reviews

Signal B: Numerous customer complaints about deceptive business and billing practices

Category Scores

Identity 65/100
Reputation 30/100
Technical 80/100
Content 60/100
Legal 40/100
Business Validity 35/100

Red Flags & Warnings

  • Numerous customer complaints detail unauthorized charges and difficulty canceling memberships, suggesting deceptive billing practices.
  • Legal disputes involving employment and contract enforcement add to risks around business stability and ethics.
  • Website generates no measurable visits, which raises questions about its digital presence and customer engagement.

🔎 Detailed Checks & Analysis

Traffic and Engagement Check

Score: 30/100
Failed

"A healthy service network typically triggers measurable online traffic."

Reason: The domain shows zero visits and no rank in SimilarWeb data, indicating minimal web presence.

Contact and Business Presence Verification

Score: 75/100
Passed

"Presence across platforms suggests legitimate activity but does not guarantee ethical practices."

Reason: Multiple contact numbers and active social media accounts confirm a real operational business.

Blacklist and Scam Monitoring

Score: 90/100
Passed

"No technical indications of fraudulent activity were detected."

Reason: No crypto scam or phishing blacklists flagged this domain.

Customer Feedback and Reputation

Score: 20/100
Failed

"Reputation is damaged by consistent negative reviews and unresolved billing disputes."

Reason: Multiple user complaints report deceptive membership practices and unauthorized billing.

Legal and Contractual Issues

Score: 25/100
Failed

"Ongoing lawsuits and collection cases reduce trustworthiness."

Reason: Legal disputes related to employment, billing, and contracts suggest systemic business problems.

Trademark and Brand Authenticity

Score: 80/100
Passed

"Consistent brand identity supports legitimacy."

Reason: No trademark conflicts or impersonation signals found.

Your Next Steps

  • 1
    Avoid purchasing membership plans or services without thorough contract review.
  • 2
    Verify any charges with your bank if you have enrolled and suspect unauthorized billing.
  • 3
    Check for alternative veterinary providers with clearer billing practices.
  • 4
    Report any unauthorized charges or deceptive practices to consumer protection agencies.
  • 5
    Contact Better Business Bureau or legal counsel if disputes cannot be resolved directly.

Evidence & Citations

🕵🏻 Keep investigating

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