Domain Due Diligence
Report for Thinkorswim.com
Why we think so
thinkorswim.com is a trading platform operated by Charles Schwab after acquiring TD Ameritrade. It is well-established, with over 4.6 million monthly visits primarily from the US, and uses reputable technologies and servers such as AWS and Akamai. The domain was first registered in 1999 and is trademarked officially, indicating formal ownership and brand legitimacy. While thinkorswim is regulated and generally considered legitimate, there have been user complaints and some legal disputes, including arbitration claims related to trade execution errors and platform reliability. Users have reported losing money due to these technical issues, although the platform is covered by consumer protections like FINRA and SIPC. Traffic data show strong direct visits and engagement, supporting its widespread use and recognition in the finance trading industry.
Risk Insights
Established Brand with Legal Protections
High Traffic Indicates Legitimate Use
User Complaints and Legal Arbitration
Contradictory Signals
Platform legitimacy contrasts with documented execution issues causing financial loss.
Signal A: Strong brand and regulatory oversight
Signal B: Reported user losses and arbitration claims
Category Scores
Red Flags & Warnings
-
Documented arbitration claims and customer complaints about order execution errors causing financial losses.
🔎 Detailed Checks & Analysis
Domain Age and Registrar
Domain Age and Registrar
"Long registration dates indicate established presence, reducing scam likelihood."
Reason: Domain registered since 1999 with MarkMonitor (trusted registrar).
Traffic and User Engagement
Traffic and User Engagement
"User metrics consistent with a legitimate and frequently used trading platform."
Reason: High monthly visits (~4.6M), mostly US-based, low bounce rate, and high page views per visit.
Ownership and Brand Verification
Ownership and Brand Verification
"Trademark registrations confirm official brand identity and ownership."
Reason: Multiple active USPTO trademarks owned by Charles Schwab and related entities.
Blacklist and Scam Reports
Blacklist and Scam Reports
"Absence of scam reports is a positive signal."
Reason: No report of blacklisting on crypto scam databases or phishing warnings.
Customer and Legal Complaints
Customer and Legal Complaints
"While not fraudulent, these issues indicate risk for users during trading errors and platform transitions."
Reason: Reports of arbitration claims over trade execution errors and customer disputes exist.
Your Next Steps
-
1Verify account setup and trading instructions carefully before executing trades.
-
2Monitor for platform updates or patches addressing reported technical issues.
-
3Consult regulated broker protections and dispute resolution channels if issues occur.
Evidence & Citations
-
Domain and SSL details from Whois and DNS records
Confirms long-term domain registration and valid certificate
-
Technology use and web traffic from SimilarTech
Demonstrates use of reputable tech stack and strong traffic
-
Trademark registration data from USPTO
Validates brand ownership and legal protection
-
Crypto scam blacklist check
No records of blacklisting or phishing
-
User and legal dispute analysis from multiple sources
Details arbitration claims and complaints but no fraud
🕵🏻 Keep investigating
Run another instant due diligence scan on any domain. Verify before you subscribe or shop!
Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages
Read playbook →Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.
Read playbook →