Recommendation

Caution

Overall Summary

Suspicious

Why we think so

thelucky.app is a technology-related website with low global traffic, mainly accessed from Egypt and India. It uses standard web technologies including Apache server, GoDaddy hosting, and Google-based services. The site shows valid SSL certification and well-configured DNS records. Contact emails such as support@thelucky.app and social media accounts like Facebook and Twitter are available. However, user reviews from app stores and trust sites reveal repeated complaints related to withheld funds, account suspensions without clear reasons, and unresponsive customer support for its cashback and rewards app service. There are no known lawsuits against the company, but limited scam allegations from users indicate caution is warranted before engaging financially with the platform. There is no evidence of phishing or blacklist issues for the domain itself.

Confidence Score

55%

Risk Insights

⚠️

User Complaints Indicate Financial Risks

Users report inability to withdraw funds

Accounts suspended without clear reasons

Customer support often unresponsive

🛡️

Technically Sound Website Setup

Secure SSL certificate valid until Jan 2026

Standard DNS and MX records configured

Uses known hosting and service providers

Contradictory Signals

While the website operates on reputable infrastructure, multiple customer complaints suggest potential operational or business risks.

Signal A: Technically solid domain and infrastructure

Signal B: Negative user experiences and scam reports

Category Scores

Identity 60/100

Reputation 40/100

Technical 80/100

Content 50/100

Legal 70/100

Business Validity 35/100

Red Flags & Warnings

User reviews report serious withdrawal problems and unexplained account suspensions.
Customer support is repeatedly reported as unresponsive or issuing generic replies without resolving issues.
Promotional offers appear misleading or expire before being credited to users.

🔎 Detailed Checks & Analysis

Domain Technical Health

Score: 80/100

Passed

"Domain uses Apache, GoDaddy hosting and Nameservers, with Google APIs and SMTP configured properly."

Reason: Valid SSL, proper DNS setup, and use of reputable web technologies confirm robust infrastructure.

Traffic Quality and Popularity

Score: 40/100

Failed

"Monthly visits around 3.7K, global rank over 4.9 million, typical for very small niche sites."

Reason: Low global traffic with modest visits mainly from Egypt and India. Bounce rate is moderate.

Presence on Scam or Phishing Blacklists

Score: 100/100

Passed

"Searches found no threats for the domain."

Reason: No matches found on Google Safe Browsing or crypto scam blacklists, indicating no confirmed phishing or malware issues.

User Trust and Reputation

Score: 30/100

Failed

"Consumer complaints from Trustpilot and app store reviews indicate high risk of scam-like behavior."

Reason: Multiple negative user reviews report serious issues with fund withdrawals, account suspensions, and unresponsive support.

Legal and Regulatory Standing

Score: 70/100

Passed

"Terms and policies are standard; no public enforcement actions reported."

Reason: No known lawsuits or regulatory actions against thelucky.app were found, reducing immediate legal concerns.

Your Next Steps

1

Avoid sending large deposits or wire transfers to the platform until legitimacy is independently verified.
2

Do not pay for memberships like “Lucky Plus” without confirmed successful withdrawals.
3

Keep documentation of all transactions and communications if you use the service.
4

Check with your bank or card provider for dispute options if funds are blocked.
5

Consider reporting suspicious activities to consumer protection authorities.

Evidence & Citations

thelucky.app user complaints and scam reports on Trustpilot and app stores
Detailed consumer complaints about fund withholding, account suspension, and poor customer service support the high-risk flag.
Website technology and traffic analysis by SimilarTech
Confirms technical infrastructure and traffic sources indicating a functioning website with no inherent technical red flags.
Google Safe Browsing status for thelucky.app
No phishing or malware risks detected for the domain, supporting the technical safety of the site itself.
USPTO trademark search for 'thelucky' brand
No relevant active trademarks conflicting with the brand name, indicating lower legal risk currently.

🕵🏻 Keep investigating

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