Domain Due Diligence
Report for Theathletic.com
Why we think so
The website theathletic.com appears to be a legitimate sports news platform associated with The New York Times Company. It has substantial monthly visits (~559K) with a principal audience in the United States. The domain is well established since 2000, demonstrating technical stability with secure SSL certificates and reputable DNS providers. However, there is a significant and consistent pattern of customer complaints on the Better Business Bureau (BBB) platform, highlighting issues related to unauthorized subscription charges, lack of renewal notifications, difficulties in cancellation, and unresponsive customer service. Legal disputes include a class action about auto-renewal disclosures and a privacy-related arbitration over user data sharing. No verified reports suggest users have lost money due to fraud, but consumer allegations indicate concerns about billing and cancellation practices. Users should approach with caution and carefully review subscription terms before engagement.
Risk Insights
Established Domain Ownership
Customer Billing Complaints
Legal Actions Underway
Contradictory Signals
While the domain is established and technically sound, consumer reports indicate significant trust issues with billing and customer service.
Signal A: Strong technical and identity signals
Signal B: Frequent user complaints and legal disputes
Category Scores
Red Flags & Warnings
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Numerous BBB complaints describe unauthorized charges and denial of refunds, indicating suspicious billing behavior.
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Ongoing legal actions related to subscription billing and privacy policies indicate unresolved compliance and trust issues.
๐ Detailed Checks & Analysis
Identity verification
Identity verification
"Registrant information is clear with verified organization and contact details."
Reason: Domain ownership tied to The New York Times Company since 2000 confirms legitimate and stable identity.
Reputation assessment
Reputation assessment
"BBB rating is D- with unresolved complaints alleging deceptive billing and refund issues."
Reason: Customer feedback reveals numerous complaints about unauthorized charges and poor customer service.
Technical infrastructure
Technical infrastructure
"Technical data confirms secure, consistent infrastructure without red flags."
Reason: Website uses valid SSL, Cloudflare DNS, and standard advertising/tracking technologies common for established media companies.
Content quality
Content quality
"High traffic volume and user engagement support content legitimacy, with no scam-related content found."
Reason: The site provides substantial sports news content aligned with its described purpose.
Legal and compliance
Legal and compliance
"No scam verdict, but legal disputes may affect consumer trust until resolved."
Reason: Ongoing lawsuits and arbitration involving subscription renewals and privacy violations indicate legal risk.
Business validity
Business validity
"Consumer allegations and BBB rating suggest caution before engagement."
Reason: While technically legitimate and well-trafficked, business practices raise concern due to customer billing disputes.
Your Next Steps
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1Verify subscription terms and auto-renewal policies before subscribing.
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2Monitor official communications regarding legal case outcomes.
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3Avoid providing billing information without clear understanding of subscription conditions.
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4Report unauthorized charges to payment providers and BBB if suspected.
Evidence & Citations
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Domain and technology profile for theathletic.com from SimilarTech
Provides detailed tech stack, domain age, and traffic data
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Traffic and engagement statistics from SimilarWeb API for theathletic.com
Confirms substantial traffic and audience location.
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Consumer complaints and reviews about The Athletic at BBB
Multiple user reports of billing and cancellation issues indicating possible fraud concerns.
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Legal disputes against The Athletic relating to automatic renewals and data privacy
Discusses ongoing litigation and arbitration.
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WHOIS registration details showing domain ownership by The New York Times Company
Verifies domain registration since 2000 and reputable ownership.
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