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Domain Due Diligence
Report for Thaiairways.com

Report Date October 6, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

Quick verdict: thaiairways.com appears to be the legitimate national carrier site (high traffic, long-registered domain, valid SSL) but there are active impersonation scams reported that mimic the airline. ✅ The official domain shows ~2.5M monthly visits, modern CDN/hosting and valid TLS. ⚠️ Exercise normal caution: always confirm the URL, use the contact addresses listed on the site, and avoid offers from look‑alike pages or social posts.

Confidence Score
87%

Risk Insights

🛡️

Official site — high traffic and security

About 2.5M monthly visits and long session times.
Uses AWS hosting and enterprise DDoS/bot protection.
Valid GlobalSign TLS certificate through Jan 2026.
⚠️

Active impersonation scams reported

Journalism sources warn of fake booking pages using similar URLs.
Risk comes from copycats on social media, not the official domain.
Verify links and use published contact channels.

Contradictory Signals

Long age and enterprise hosting argue strongly for a real corporate site, while privacy-protected WHOIS lowers visibility into the true registrant for independent verification.

Signal A: WHOIS shows long domain age and corporate-grade hosting (supports legitimacy)

Signal B: WHOIS also uses an identity protection service (reduces public registrant transparency)

Category Scores

Identity 85/100
Reputation 82/100
Technical 90/100
Content 88/100
Legal 74/100
Business Validity 90/100

Red Flags & Warnings

  • WHOIS shows registrant privacy / identity protection service (common for corporates, but reduces public traceability).
  • Multiple news reports and advisories about fake Thai Airways booking pages and impersonation scams circulating on social media.
  • Some user complaints about payment and booking failures — indicates usability or merchant issues that could confuse customers and increase phishing risk.

🔎 Detailed Checks & Analysis

Domain age and registrar

Score: 90/100
Passed

"Registered 1997; registrar Amazon Registrar; record updated in 2025. Long history reduces likelihood of an abandoned or throwaway fraud domain."

Reason: Domain created in 1997 and actively maintained — longstanding registration supports legitimacy.

Traffic & audience signals

Score: 92/100
Passed

"SimilarWeb/SimilarTech show ~2.5M monthly visits, high pages/visit and long session time—signals of real user engagement rather than a low-traffic scam page."

Reason: High monthly visits (~2.5M) and search-driven traffic match an official airline site profile.

SSL/TLS and hosting

Score: 90/100
Passed

"TLS issued by GlobalSign (valid through Jan 2026) and DNS/hosting tied to known providers and bot protection services; consistent with corporate operations."

Reason: Valid TLS certificate and enterprise hosting/CDN (AWS, Imperva/Incapsula) indicate proper security posture.

Contact information presence

Score: 88/100
Passed

"Found contact@thaiairways.com, customer@thaiairways.com and country-specific phone numbers on official pages — good signs for verifiable support channels."

Reason: Multiple verifiable corporate emails and phone numbers are published on investor and help pages.

Blacklist / phishing detection

Score: 95/100
Passed

"Automated blacklist checks returned clean results; no matched threats reported by Google Safe Browsing or crypto scam sniffer."

Reason: No matches on Google Safe Browsing and crypto scam lists.

Trademark / brand conflicts

Score: 80/100
Passed

"No direct USPTO records for 'thaiairways.com' in the returned results; this doesn't rule out foreign trademarks or registered corporate marks under variations of the name."

Reason: USPTO search returned no conflicting results for the domain string used, but trademark systems are jurisdiction-limited.

Impersonation & external scam reports

Score: 60/100
Failed

"Although the official domain is clean, third-party scams impersonate the airline and have been flagged in news stories; this raises consumer risk from copycat sites."

Reason: Multiple news reports describe active impersonation scams that use look‑alike URLs and social campaigns.

Your Next Steps

  • 1
    When booking, confirm the browser address bar shows "thaiairways.com" and TLS padlock; avoid links from social posts unless verified.
  • 2
    Use the official contact emails/phone numbers listed on the site (e.g., contact@thaiairways.com, 6623561111) if in doubt, and ask for booking confirmation referencing payment receipts.
  • 3
    If you encounter a suspicious offer or a look‑alike site, screenshot and report it to Thai Airways and to your bank before sending money.
  • 4
    Pay with a credit card that offers chargeback protections and keep receipts until the trip is complete or refunded.
  • 5
    If you suspect fraud, file reports with local consumer protection and with the platform where the fake promo appeared (Facebook, etc.).

Evidence & Citations

🕵🏻 Keep investigating

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