Recommendation

Proceed

Overall Summary

Safe

Why we think so

TextNow is a communication service offering free calling and texting via app-based phone numbers, mainly serving the US and Canada with about 4.9 million monthly visits and a global traffic rank near 13,400. It operates under the company Enflick, Inc., registered in Canada since 2005 and uses established web technologies and security protocols like CloudFlare and DigiCert SSL. The service supports users with multiple verified contact emails and active social media profiles. It has a recognized trademark and cooperates with law enforcement on lawful data requests. User reviews report some issues with billing, customer service, and vulnerability to scams due to the anonymity of app-based numbers, but no evidence implicates TextNow in fraudulent activities itself. Overall, TextNow maintains a solid technical and legal profile but users should be aware of the platform's limitations and some reported customer service challenges.

Confidence Score

83%

Risk Insights

🏢

Established Canadian Business

Domain registered in 2005 under Enflick, Inc., Waterloo, Ontario

Registered trademark since 2010

Physical office location verified on Google Maps

📈

High User Traffic and Engagement

Around 4.9 million monthly visitors

Global traffic rank near 13,400

Majority users from US and Canada

🛡️

No Blacklist or Scam Warnings

No Google Safe Browsing alerts

Not flagged by crypto scam databases

Maintains a valid SSL certificate

Contradictory Signals

While the company's infrastructure and registration are credible, user complaints highlight real service and security challenges.

Signal A: Positive official business and technical profile

Signal B: User reviews reporting billing issues and scam vulnerability

Category Scores

Identity 85/100

Reputation 70/100

Technical 90/100

Content 75/100

Legal 80/100

Business Validity 85/100

Red Flags & Warnings

User reviews report billing issues, unexpected charges, and poor customer service, which may affect user experience and trust.
Anonymity of TextNow numbers has led to misuse for scams and harassment, exposing users to security risks indirectly connected to the platform.

🔎 Detailed Checks & Analysis

Identity Verification

Score: 85/100

Passed

"Registered business presence and consistent registration data confirm authentic identity."

Reason: The domain is registered to a known legal entity, Enflick, Inc., since 2005 with verified Canadian business address and contact information.

Reputation Analysis

Score: 70/100

Passed

"Presence on multiple review and complaint forums is typical for a free telecom service but lacks substantiated fraud evidence."

Reason: Despite some negative user reviews citing billing and service complaints, the domain is widely used with no direct evidence of illicit activity by the company.

Technical Infrastructure

Score: 90/100

Passed

"Technical setup aligns with professional online services preventing easy spoofing or phishing on their domain."

Reason: The website employs reputable security certificates (DigiCert), CDN (CloudFlare), and uses well-known analytics and advertising technologies consistently.

Content Authenticity

Score: 75/100

Passed

"Legitimate business descriptions and clear service offerings reduce risk of misinformation."

Reason: Content matches the service offered as a free wireless provider with proper corporate and user information. Trademark is registered and active.

Legal Compliance and Business Validity

Score: 80/100

Passed

"The company’s compliance and legal presence support a valid business operation despite occasional user complaints."

Reason: TextNow cooperates with law enforcement requests, maintains documented policies on data requests and impersonation, and is subject to standard customer service disputes.

Your Next Steps

1

Use TextNow for basic communications with awareness of in-app purchase terms and possible billing complexities.
2

Verify charges and subscription features carefully to avoid unexpected expenses.
3

Be cautious with sharing personal information and wary of scams exploiting anonymous numbers.
4

Report any suspicious activity or fraud attempts involving TextNow numbers to the service and legal authorities.
5

Consult user reviews and official announcements for updates on service policies and security measures.

Evidence & Citations

SimilarTech Profile for textnow.com
Details on technologies, traffic and category of textnow.com.
SimilarWeb Analytics for textnow.com
Website traffic, engagement metrics and geographical distribution.
Alexa and Website Traffic Stats for textnow.com
Traffic rank, page views, bounce rate and keywords data.
TextNow Trademark Registration
US Trademark record for TEXTNOW registered to Enflick, Inc.
TextNow Whois and SSL Details
Domain registration, DNS records, and SSL certificate details.
TextNow Security and Scam Reports
No risk detected in Google Safe Browsing database for textnow.com.
TextNow Customer Contact Information
Official emails and social media links used for customer support.
Recent News Featuring TextNow
TextNow partners with cybersecurity firm to fight fraud.
User Reviews And Scam Reports
Analysis of user complaints highlighting billing and scam vulnerability issues.

🕵🏻 Keep investigating

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