WebVetted โ„ข Beta
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Temu.com is a major online marketplace ranking #27 globally, offering fashion and cosmetics with over 1.4 billion monthly visits, primarily from the United States. The platform is backed by a well-known corporate structure and reputable domain registration dating back to 2003. It features secure SSL certification and various verified company contact details. However, there are numerous user reports and legal cases highlighting consumer complaints about unauthorized charges, counterfeit goods, and problematic customer support. Regulatory enforcement in the US includes a $2 million FTC penalty for transparency violations. While Temu itself is not a scam, its popularity makes it a target for third-party scams and fraudulent promotions, so caution is advised.

Confidence Score
63%

Risk Insights

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High Traffic E-commerce Platform

Ranks #27 globally with over 1.4 billion monthly visits
Top user base in the United States
Extensive marketplace presence
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Legal and Consumer Risk Flags

Multiple state lawsuits alleging deceptive practices
FTC fined $2 million for transparency violations
Numerous user complaints about unauthorized charges and fraud

Contradictory Signals

While the platform is large and officially maintained, consumer protection issues persist.

Signal A: High traffic and official contacts indicate legitimacy

Signal B: User complaints and legal actions reveal significant trust and safety concerns

Category Scores

Identity 85/100
Reputation 40/100
Technical 80/100
Content 55/100
Legal 35/100
Business Validity 70/100

Red Flags & Warnings

  • Multiple official lawsuits and a federal penalty highlight serious ongoing legal and regulatory issues with consumer trust and transparency.
  • Widespread reports of unauthorized charges and fraud involving third-party sellers undermine user confidence and suggest platform risk.
  • Prevalence of fake or misleading reviews and phishing attempts linked to the platform adds to consumer protection concerns.

๐Ÿ”Ž Detailed Checks & Analysis

Domain Age and Ownership

Score: 90/100
Passed

"Long domain history with stable registrar supports authenticity."

Reason: Domain temu.com was registered in 2003 and is managed by MarkMonitor, a reputable registrar for corporate domains.

Site Traffic and Popularity

Score: 85/100
Passed

"High traffic volume and engagement indicate a major active platform."

Reason: Temu ranks #27 globally and #28 in the US with over 1.4 billion monthly visits, reflecting strong marketplace usage.

Technical Security Measures

Score: 80/100
Passed

"Technical infrastructure aligns with industry standards."

Reason: The site uses valid SSL certificates issued by Go Daddy and proper DNS setups, ensuring secure connections.

Consumer Complaints and Fraud Reports

Score: 30/100
Failed

"Customer feedback and expert analyses reveal significant trust issues."

Reason: Many users report unauthorized withdrawals, fake promotions, and counterfeit goods related to Temu marketplace sellers.

Legal and Regulatory Compliance

Score: 35/100
Failed

"Ongoing legal actions and regulatory fines negatively impact trust."

Reason: Temu faces lawsuits from multiple state Attorneys General and a $2 million federal penalty for violations involving consumer protection and transparency.

Official Contact and Company Information

Score: 75/100
Passed

"Contact transparency supports business validity."

Reason: The platform lists working contact emails, phone number, and multiple social media profiles consistent with a legitimate business.

Your Next Steps

  • 1
    Verify purchases carefully and prefer credit card payment methods for better protection.
  • 2
    Avoid clicking on unsolicited Temu-related links or providing personal details outside official platforms.
  • 3
    Monitor bank accounts regularly after shopping on Temu to detect unauthorized transactions early.
  • 4
    Check seller ratings and reviews vigilantly and be skeptical of unusually positive feedback.
  • 5
    Report suspicious activity to consumer protection agencies and consider legal advice if affected.

Evidence & Citations