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Domain Due Diligence
Report for Tebra.com

Report Date December 11, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

📊 Tebra.com is a healthcare technology company providing practice management and electronic health record solutions, mainly serving the US. The site ranks #77,234 globally with about 767,000 monthly visits, primarily from the US (93%). Its technology stack includes reputable services like Amazon AWS, Cloudflare, and Google Analytics, reflecting a professional infrastructure. Google Places shows a software company location in Corona Del Mar, California, with a strong 4.3-star rating from 1,424 users. Recent news coverage highlights partnerships and AI-driven features, supporting its legitimacy. ⚠️ However, customer reviews and Better Business Bureau complaints reveal recurring issues: billing disputes, aggressive sales tactics, poor customer support, and challenges with contract cancellations. A few formal legal disputes exist, mainly employment-related. Tebra is generally considered a real company but exercise caution by reviewing all contract terms carefully and monitoring billing practices if you decide to engage their services.

Confidence Score
78%

Risk Insights

🏥

Established US-Based Healthcare Tech Company

7+ years domain age and active SSL certificate
Focus on US market with 93% traffic from USA
Physical location confirmed with strong Google ratings
⚠️

Recurring Customer Service and Billing Issues

Frequent BBB complaints about billing and cancellations
Reported aggressive sales and misleading contracts
Mixed user reviews with notable dissatisfaction
✅

No Evidence of Malware or Scam Flags

No listings on crypto scam blacklists
No threats detected by Google Safe Browsing
Positive domain and technical infrastructure indicators

Contradictory Signals

While the domain and technology appear legitimate, customer feedback shows significant operational challenges affecting reputation.

Signal A: Strong technical infrastructure and valid domain registration

Signal B: Numerous user complaints about billing and support issues

Category Scores

Identity 85/100
Reputation 50/100
Technical 90/100
Content 80/100
Legal 70/100
Business Validity 75/100

Red Flags & Warnings

  • Significant volumes of customer complaints about billing and contract disputes, some alleging unauthorized charges and difficulty canceling.
  • Reported poor customer support responsiveness and aggressive sales tactics by multiple users.

🔎 Detailed Checks & Analysis

Domain Technical and Infrastructure Quality

Score: 90/100
Passed

"Multiple paid and free services in use including CDN, analytics, and security solutions. SSL certificate is valid and issued recently."

Reason: Tebra.com uses reputable technology providers like Amazon AWS, Cloudflare, and Google Analytics, indicating a well-maintained and secure technical infrastructure.

Traffic and Geographic Validity

Score: 85/100
Passed

"The site ranks #77,234 globally with US accounting for over 93% of traffic, supporting claims of a legitimate US-focused business."

Reason: The site has stable traffic (~767K monthly visits) with the leading country being the United States, consistent with claimed business operations.

Contact Information and Social Media Presence

Score: 80/100
Passed

"Multiple verified email addresses and phone numbers; active Facebook, Instagram, LinkedIn, and YouTube accounts."

Reason: Official emails, phone numbers, and active social media profiles are publicly available, enhancing credibility.

Domain Age and Whois Registrar Integrity

Score: 85/100
Passed

"Domain age and registration info consistent with a legitimate business. Valid SSL certificate issued Nov 2025."

Reason: Domain registered with GoDaddy, a known registrar, with a substantial age supporting business continuity.

Trademark and Brand Legitimacy

Score: 70/100
Passed

"Multiple trademark filings found including live and dead marks related to the Tebra name."

Reason: Registered trademarks exist but some are abandoned; recent registrations remain live, indicating active brand management.

Blacklist and Scam Database Checks

Score: 90/100
Passed

"No phishing or malware detected for tebra.com domain."

Reason: No presence on known scam or crypto blacklists; Google Safe Browsing reports no risks.

Reputation and User Reviews

Score: 40/100
Failed

"BBB complaints describe billing disputes, aggressive sales, and poor customer service. Some dispute resolutions, but many unresolved issues persist."

Reason: Numerous complaints about billing, contract terms, and customer support lower reputation score despite some positive feedback on features.

Legal Disputes and Litigation

Score: 70/100
Passed

"One wrongful termination suit filed in 2023; customer complaints handled mostly via BBB, no large-scale litigation identified."

Reason: Small number of employment-related lawsuits exist; no major class actions or fraud litigation found.

Your Next Steps

  • 1
    Carefully review all contractual terms, fees, cancellation policies, and trial offers before engaging with Tebra.
  • 2
    Read recent customer reviews on BBB and other platforms to monitor ongoing issues with billing and support.
  • 3
    Consider contacting Tebra directly to inquire about service level agreements and dispute resolution processes.
  • 4
    If you experience billing or contract issues, document all communications and seek formal dispute processes as needed.
  • 5
    Confirm any promotional terms in writing and use payment methods offering strong dispute rights (e.g., major credit cards).

Evidence & Citations

🕵🏻 Keep investigating

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