Domain Due Diligence
Report for Swisscom.ch
Why we think so
Swisscom.ch is a major telecommunications provider based in Switzerland, serving 5.4 million monthly visitors with a strong local presence. The site belongs to Swisscom AG, a well-established company with multiple registered trademarks for its brand. It uses a variety of established web technologies and paid marketing platforms, including Adobe and Amazon services. The domain shows no indications of compromise or inclusion on scam blacklists. User reviews, however, highlight customer service challenges such as billing and connectivity issues. Swisscom has faced notable antitrust investigations but was cleared by Switzerland's Federal Supreme Court in 2024. This domain is generally secure and reputable, but users should remain aware of typical phishing scams impersonating the brand.
Risk Insights
Strong Technical Setup
Clear Brand Ownership
Customer Service Concerns in Reviews
Contradictory Signals
Though the brand is authentic and secure, customers report dissatisfaction with service quality and billing issues.
Signal A: High brand trust and trademark validation
Signal B: Customer reviews with very low satisfaction ratings and service complaints
Category Scores
Red Flags & Warnings
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Customer reviews report billing, service activation, and account access difficulties, signaling reputational concerns.
🔎 Detailed Checks & Analysis
Domain Technical Infrastructure
Domain Technical Infrastructure
"The infrastructure indicates a legitimate site supporting high traffic and secure delivery."
Reason: The domain uses professional and reputable technologies such as Adobe Experience Manager and Amazon CloudFront.
Traffic and Popularity
Traffic and Popularity
"High traffic and country-focused visits are typical for major telecom providers."
Reason: Swisscom.ch ranks well globally and receives over 5 million monthly visits mainly from Switzerland.
Web Presence and Contact Info
Web Presence and Contact Info
"The site includes verified phone numbers and emails linked from trusted sources."
Reason: Legitimate contact information and active social media links are present.
Trademark and Brand Validity
Trademark and Brand Validity
"Trademarks registered since 1997 confirm long-term business and brand ownership."
Reason: Multiple current USPTO trademarks show active brand protection for Swisscom.
Safety and Blacklist Status
Safety and Blacklist Status
"Indicates no detected security threats or compromise affecting the domain."
Reason: No blacklist, phishing, or scam flags detected by Google Safe Browsing and crypto scam sniffers.
Your Next Steps
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1Always verify URLs carefully to avoid phishing sites impersonating Swisscom.
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2Be cautious with unsolicited emails or messages claiming to be from Swisscom, especially if requesting personal info.
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3Use official Swisscom contact emails and phone numbers found on the website for support.
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4Keep software and devices updated to maintain security when accessing online services.
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5Report suspicious communications to Swisscom's security team via spamreport@bluewin.ch.
Evidence & Citations
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SimilarWeb analytics for swisscom.ch
Traffic data showing millions of monthly visits, mostly from Switzerland.
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Website technologies used on swisscom.ch
Lists professional marketing and infrastructure technologies in use.
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USPTO Trademark Status and Ownership
Official trademark records showing active registrations for Swisscom.
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Swisscom scam and phishing scams overview
Official resource describing common scams impersonating Swisscom and user warnings.
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Google Safe Browsing status
Indicates no detection of unsafe content for the domain.
🕵🏻 Keep investigating
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