Recommendation

Proceed

Overall Summary

Safe

Why we think so

Suncorp.com.au is a major Australian insurance and financial services website with about 472,000 monthly visits, mostly from Australia. It offers services in home, motor, contents, and life insurance, supported by advanced analytics and secure technologies. The site uses a reputable registrar and has valid SSL certificates issued by DigiCert. Customer reports mention some complaints about account access and support response times, while many praise the digital platforms and competitive rates. Suncorp has had some legal disputes, notably a class action regarding insurance pricing practices, but it is generally seen as a trustworthy and widely used provider. There are no blacklist or phishing flags detected on this domain.

Confidence Score

90%

Risk Insights

🌏

High Web Traffic, Australian Focused

472,000 monthly visits mostly from Australia

Strong engagement metrics support usage authenticity

🔒

Robust Security and Domain Setup

Valid DigiCert issued TLS certificate

Multiple domain and email verification TXT records present

✅

No Blacklist Associations

No Google Safe Browsing or crypto scam blacklist matches

Supports domain safety and integrity

⚠️

Legal Complaints and Disputes

Class actions and investigations ongoing

Issues mainly around insurance pricing and fees

Contradictory Signals

User experiences vary, with digital convenience praised but some service frustrations reported.

Signal A: High user satisfaction in digital banking and insurance services

Signal B: Customer complaints on service responsiveness and account issues

Category Scores

Identity 90/100

Reputation 85/100

Technical 95/100

Content 90/100

Legal 75/100

Business Validity 90/100

Red Flags & Warnings

Customer complaints about account access difficulties and support responsiveness are present.
Legal disputes related to insurance pricing fairness and compliance with financial advice laws.

🔎 Detailed Checks & Analysis

Traffic and Audience Composition

Score: 95/100

Passed

"High traffic volume from the expected geography supports authenticity."

Reason: The site receives approximately 472,000 monthly visits mostly from Australia, indicating legitimate and active usage.

Technical Security and Infrastructure

Score: 95/100

Passed

"Registrar is reputable, DNS configuration includes email and domain verification TXT records."

Reason: Valid TLS provided by DigiCert and usage of recognized tech platforms such as Adobe Marketing Cloud.

Blacklist and Threat Intelligence Check

Score: 100/100

Passed

"Consistent with a safe domain free from known phishing or scam activity."

Reason: No entries were found on crypto scam or Google Safe Browsing blacklists.

Business and Contact Information Validity

Score: 85/100

Passed

"Presence of comprehensive contact data reduces risk of impersonation."

Reason: Multiple verified company email contacts and phone numbers listed on official sites.

Legal and Reputation Risks

Score: 70/100

Passed

"No evidence of fraud, but legal scrutiny may impact reputation."

Reason: Some legal cases and complaints exist, mainly related to insurance pricing and customer service.

Content and Public Presence

Score: 90/100

Passed

"Active engagement with media and transparency suggest a trustworthy brand."

Reason: The domain is referenced in multiple recent news articles discussing products and consumer advice.

Your Next Steps

1

Use the official Suncorp.com.au contact details for any customer enquiries or claims.
2

Be aware of scam warnings from the company, especially phishing attempts impersonating Suncorp.
3

Verify communications claiming to be from Suncorp by checking email addresses and not sharing personal credentials.
4

Check for latest company news and updates directly from official sources for changes in policies or products.

Evidence & Citations

SimilarWeb Analytics for suncorp.com.au
Traffic and engagement metrics showing solid and genuine traffic largely from Australia.
SimilarTech Technology Profile for suncorp.com.au
Details on web technologies and security infrastructure supporting site reliability.
Suncorp Scam and Security Notices
Official warnings to customers about phishing and scam prevention.
Google News Search on Suncorp
Recent news articles relating to the company’s products and security initiatives.

🕵🏻 Keep investigating

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