Recommendation

Caution

Overall Summary

Suspicious

Why we think so

⚠️ Stylevana.com looks like a large, established K‑beauty e‑retailer: traffic estimates show ~5 million monthly visits and a global rank ~7,300, and the site uses common e‑commerce/payment providers (PayPal, Braintree, Klarna) plus Cloudflare SSL. Those technical and traffic signals point to a real online store. However, many independent consumer reports (SiteJabber, PissedConsumer, Resolver summaries and forum threads) cite repeated problems with non‑delivery, long delays, and difficulty obtaining refunds. Overall: the site is likely operational and legitimate in structure, but customers face real transaction risk — proceed with caution and prefer payment methods that offer buyer protection.

Confidence Score

60%

Risk Insights

⚠️

High user complaint volume — transaction risk

Multiple independent complaint platforms report non‑delivery and refund problems.

Reports are repeated over time, which suggests a pattern rather than one‑off issues.

Buyer protection (PayPal/credit card) is recommended if you purchase.

Contradictory Signals

The site is structurally legitimate but operational processes (shipping/refunds/support) appear unreliable for some customers; treat technical legitimacy and buyer experience as distinct axes.

Signal A: Technical and traffic signals: mature domain, Cloudflare SSL, major payment processors, ~5M monthly visits (indicates a legitimate, established retailer).

Signal B: Customer experience signals: many reports of non‑delivery and refund problems (indicates elevated transaction risk).

Category Scores

Identity 70/100

Reputation 50/100

Technical 85/100

Content 60/100

Legal 60/100

Business Validity 55/100

Red Flags & Warnings

Repeated user reports of non‑delivery, long delays, and difficulty obtaining refunds across SiteJabber, PissedConsumer and Resolver.
Patterns of complaints report refunds issued as store credit or denied, increasing financial risk for buyers.
Customer service is often described as slow or unresponsive in multiple complaint threads.

🔎 Detailed Checks & Analysis

Domain age & registrar

Score: 80/100

Passed

"Older registration (2014 epoch created) and GoDaddy registration are consistent with a long‑running retailer rather than a brief scam operation."

Reason: Domain created in 2014 and still active, which reduces likelihood of a throwaway scam domain.

SSL, DNS and MX records

Score: 85/100

Passed

"Active TLS issued by Cloudflare, and multiple google-site-verification TXT entries plus Google MX and SPF records indicate proper email setup."

Reason: Valid Cloudflare TLS certificate and Google MX/TXT records found.

Technical & payments stack

Score: 88/100

Passed

"Presence of mainstream payment processors and analytics tools (Google Analytics, Adobe Marketing Cloud) is a strong signal the site processes payments through recognized providers."

Reason: Site uses Magento, PayPal, Braintree, Klarna and other mainstream services.

Traffic & popularity

Score: 78/100

Passed

"SimilarWeb and SimilarTech show sustained monthly traffic and top keywords; large user base suggests the site is not a transient phishing page."

Reason: Estimated ~5M monthly visits and consistent organic search traffic.

User reviews & complaints

Score: 35/100

Failed

"Sitejabber, PissedConsumer and Resolver entries describe repeated unresolved disputes; multiple independent reviewers claim money loss or only store credit refunds."

Reason: Numerous documented complaints about non‑delivery and refund failures.

Blacklist & phishing indicators

Score: 75/100

Passed

"Clean results from Google Safe Browsing and the crypto scam sniffer reduce likelihood of credential‑harvesting or malware distribution."

Reason: No matches on Google Safe Browsing and not listed in crypto scam blacklists.

Your Next Steps

1

If you must order, place a low‑cost test order first and allow extended shipping time (many complaints cite multi‑week delays).
2

Prefer a payment method with buyer protection (PayPal, credit card with chargeback) rather than direct bank transfer.
3

Keep order confirmations, tracking numbers, and all email/chat exchanges; these help disputes or chargebacks.
4

If an order is missing or refund is denied, open a dispute with your card issuer or PayPal promptly and report the issue to consumer complaint sites (Resolver, Better Business Bureau equivalents).
5

Avoid high‑value or time‑sensitive purchases on this site until you confirm a reliable shipping/refund pattern.

Evidence & Citations

SimilarTech site profile for stylevana.com (tech stack, payments, CDN)
Shows Magento, PayPal, Braintree, Klarna, Cloudflare, and marketing/analytics tools used by the site.
SimilarWeb domain analytics (traffic, rank, country share)
Estimated ~5M monthly visits, global rank ~7,300, top traffic countries include US, UK, Canada.
Aggregated consumer complaint findings (SiteJabber, PissedConsumer, Resolver) — summary
Multiple reviewers report non‑delivery, delayed shipping, and refund problems; complaints appear across platforms.
Whois, DNS and SSL summary for stylevana.com
Domain creation ~2014, registered via GoDaddy, Cloudflare nameservers and valid TLS certificate present.
Site contact scraping (support and marketing emails, social accounts)
Multiple regional support emails and active social profiles listed; no prominent phone number found in scraped data.

🕵🏻 Keep investigating

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