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Domain Due Diligence
Report for Study.com

Report Date January 9, 2026
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Study.com is a well-established online education platform with around 6.2 million monthly visits, mainly from the United States. It offers a range of courses that can earn real college credit and includes various study aids. The site employs reputable technologies and infrastructure like Amazon Web Services and Cloudflare. Official contact emails such as support@study.com are publicly available. The domain is securely registered through GoDaddy and uses valid SSL certificates. Though Study.com is accredited by the Better Business Bureau since 2008 and is not flagged by major scam or blacklist services, there are frequent user complaints about billing, refunds, and customer service responsiveness. Independent reviewers confirm it is not a scam, but users should be cautious regarding subscription management and potential refund issues.

Confidence Score
78%

Risk Insights

🛡️

Strong Technical and Traffic Indicators 🛡️

Uses reliable tech like AWS and Cloudflare
High monthly visits (~6.2 million) mainly from the US
No blacklist or malware flags detected
⚠️

User Complaints About Billing and Support ⚠️

Many users report issues with subscription cancellation
Refund processing is often confusing or slow
Customer service responsiveness is inconsistent
🔍

Physical Presence with Mixed Feedback 🔍

Google Places shows a physical office location
User rating is low (2.7 out of 5)
Listing notes the business as temporarily closed

Contradictory Signals

Though the site operates with solid infrastructure and obtains significant traffic, consumer experiences reveal notable issues with billing and support that impact overall trust.

Signal A: High traffic and strong technical infrastructure suggest legitimacy

Signal B: Multiple user complaints and low local ratings raise trust concerns

Category Scores

Identity 85/100
Reputation 50/100
Technical 90/100
Content 70/100
Legal 80/100
Business Validity 75/100

Red Flags & Warnings

  • Recurring complaints about billing and refunds may affect user trust and satisfaction.
  • Google Places user rating is relatively low at 2.7 with reports of temporary closure.

🔎 Detailed Checks & Analysis

Domain Technical Infrastructure

Score: 90/100
Passed

"The technology stack is typical for legitimate, high-traffic educational platforms."

Reason: Uses reputable services like Amazon hosting, Cloudflare CDN, and valid SSL certificates.

Traffic Volume and Geography

Score: 85/100
Passed

"Traffic patterns align with a legitimate online education business."

Reason: Average monthly visits over 6 million mainly from the United States.

Domain Ownership and Registration

Score: 85/100
Passed

"Domain age and registrar reputation support legitimacy."

Reason: Registered via GoDaddy since 1995 with up-to-date renewals and stable nameservers.

Blacklist and Threat Database Checks

Score: 95/100
Passed

"Free from known phishing or malware flags."

Reason: No listings found in Google Safe Browsing or crypto scam sniffer databases.

Trademark Conflict Search

Score: 80/100
Passed

"Trademarks for words related to 'Study' exist but do not conflict."

Reason: No active trademark conflicts directly threatening brand identity.

User Reviews and Complaints

Score: 45/100
Failed

"User dissatisfaction with financial policies is a significant concern."

Reason: Recurring complaints about billing, refund policies, and customer service responsiveness.

Google Places and Local Presence

Score: 50/100
Failed

"This suggests operational challenges that may impact service quality."

Reason: Physical location exists but user ratings are low and the business shows temporary closure in listings.

Your Next Steps

  • 1
    Monitor subscription billing dates carefully to avoid unexpected charges.
  • 2
    Review Study.com's refund and cancellation policies before enrolling.
  • 3
    Use official contact channels for support including support@study.com and help portal.
  • 4
    Check official reviews and third-party sources for course content quality.
  • 5
    Verify any external fees before payment to third-party services.

Evidence & Citations

🕵🏻 Keep investigating

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