Domain Due Diligence
Report for Stacksocial.com
Why we think so
StackSocial is an established online marketplace that offers deals on software, gadgets, and web services, claiming over 1 million monthly visits mainly from the US. It uses reputable technologies and hosts via trusted providers like Amazon AWS and CloudFlare. However, many users report issues with digital product keys, particularly for software licenses like Microsoft Office, often stating they received invalid or revoked codes and faced difficulties obtaining refunds. While StackSocial is a real business with social media presence and a physical office location, customer reviews indicate inconsistent support and a refund policy that frequently disappoints buyers of digital goods. There is also a noted federal legal dispute involving the company. Buyers should exercise caution, especially with heavily discounted digital licenses, and be prepared for potential challenges if seeking refunds.
Risk Insights
Established but risk-prone digital marketplace
Contradictory Signals
Stability and traffic indicate legitimacy, yet user complaints suggest risk in purchasing certain goods
Signal A: Longstanding domain with strong hosting and SSL
Signal B: Multiple reports of invalid product keys and poor refunds
Category Scores
Red Flags & Warnings
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High volume of customer complaints about invalid product keys and denied refunds for digital goods.
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StackSocial enforces binding arbitration and class action waivers, limiting consumer legal options.
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Existing federal lawsuit indicates at least some legal disputes involving the company.
🔎 Detailed Checks & Analysis
Domain age and registrar reputation
Domain age and registrar reputation
"Established domain age adds to credibility."
Reason: Domain is over 14 years old, registered with GoDaddy, a reputable registrar.
Traffic volume and source analysis
Traffic volume and source analysis
"Healthy user visits indicate active use, not a fly-by-night operation."
Reason: Site reports over 1 million monthly visits, mainly from US, with a low bounce rate.
Use of security technologies (SSL, hosting)
Use of security technologies (SSL, hosting)
"Adoption of standard security and infrastructure tech is positive."
Reason: Uses valid SSL certificates and trusted hosting (Amazon AWS, CloudFlare) and common ad/tracking tech.
Presence in scam or phishing blacklists
Presence in scam or phishing blacklists
"Absence from blacklists supports non-scam status."
Reason: No listings in known crypto scam or phishing blacklists detected.
Trademark conflicts or brand impersonation
Trademark conflicts or brand impersonation
"Clean intellectual property record."
Reason: No trademark infringement or impersonation cases found for StackSocial domain.
User review sentiment and reported complaints
User review sentiment and reported complaints
"Customer dissatisfaction is significant, especially for digital goods."
Reason: Widespread complaints about invalid product keys, difficulties with refunds, and poor support raise suspicion.
Customer support accessibility and transparency
Customer support accessibility and transparency
"Support quality issues detract from service trustworthiness."
Reason: Users report inconsistent support responsiveness and limited refund options.
Legal compliance and dispute resolution policies
Legal compliance and dispute resolution policies
"Legal policies and disputes reduce consumer protection."
Reason: Binding arbitration and class action waivers limit consumers’ legal recourse; known federal lawsuit exists.
Contact information and social proof
Contact information and social proof
"These increase legitimacy and offer channels for contact."
Reason: Company has verified social media profiles and a physical office address with phone number.
Content relevance and clarity
Content relevance and clarity
"Content is relevant and consistent with site purpose."
Reason: Website content matches business claims for tech deals and giveaways with clear descriptions.
Your Next Steps
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1Do not rely on StackSocial for high-value digital software licenses without thorough research.
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2Verify refund policies and terms carefully before purchasing, especially for non-physical goods.
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3Read recent user reviews on independent platforms to gauge current service quality.
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4Consider safer alternatives for purchasing discounted software licenses.
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5If purchasing, keep documentation and be prepared for limited refund options.
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6Report any fraudulent transactions or unresolved issues to consumer protection agencies.
Evidence & Citations
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StackSocial traffic and technology overview
Reveals domain infrastructure, hosted technologies, and global traffic rank.
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StackSocial website traffic insights - SimilarWeb
Shows traffic volume, country distribution and engagement metrics.
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User reviews on StackSocial's service and complaint reports
Details user complaints about invalid software keys, refund issues, and customer service.
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StackSocial domain WHOIS and SSL details
Confirms domain age, registrar, and valid SSL certificate status.
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StackSocial official social media profiles
Shows active and verified social media presence indicating legitimate business.
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Legal disputes and customer dispute policies regarding StackSocial
Mentions known federal case and arbitration clauses in company terms.
🕵🏻 Keep investigating
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