Domain Due Diligence
Report for Spocket.co
Why we think so
Spocket.co is a dropshipping platform based in Canada that connects online retailers with suppliers primarily in the US and EU. The site draws about 876,000 monthly visitors, mostly from the US. It uses reputable payment systems like PayPal and Stripe and runs on established web infrastructure like Amazon CloudFront and Shopify. Despite this, user reviews and reports reveal serious concerns about unauthorized charges, difficult cancellation processes, poor customer support, and order fulfillment issues. There are no indications of domain blacklistings, and the SSL certificate is valid. Multiple trademark records show a legitimate company named Spocket Inc. in Vancouver. However, many users report financial and service problems, leading to customer disputes and calls for regulatory scrutiny. Overall, these complaints suggest a risk in trusting the service fully.
Risk Insights
Significant User Complaints ⚠️
Valid Technical Setup ✅
Contradictory Signals
Despite credible technical and legal standing, user experiences reveal serious operational and ethical concerns.
Signal A: Professional technical infrastructure and clear business identity
Signal B: High volume of financial complaints and service failures
Category Scores
Red Flags & Warnings
-
Reported unauthorized billing and difficulty cancelling subscriptions.
-
Multiple customer complaints about unhelpful and automated customer service.
-
Service and fulfillment issues causing financial losses to users.
-
Formal complaints and petitions submitted indicating potential regulatory interest.
🔎 Detailed Checks & Analysis
Domain Legitimacy and Hosting
Domain Legitimacy and Hosting
"Technical setup reflects a professional web presence with established infrastructure."
Reason: Domain has valid SSL, uses reputable payment and hosting services like Amazon CloudFront, PayPal, Stripe, and Shopify.
Brand Identity and Trademark
Brand Identity and Trademark
"Supports claimed business identity and lowers risk of impersonation."
Reason: Trademark records confirm business entity 'Spocket Inc.' registered in Vancouver, Canada.
Reputation and User Feedback
Reputation and User Feedback
"Poor reputation with verified user complaints indicating financial risks."
Reason: Significant volume of negative reviews citing unauthorized charges, poor customer support, and delivery issues.
Blacklist and Security Status
Blacklist and Security Status
"No evidence of domain hosting malicious content."
Reason: No matches on Google Safe Browsing or crypto scam blacklists, indicating safe domain with no detected malware or phishing.
Customer Service and Legal Complaints
Customer Service and Legal Complaints
"Indicates issues in business practices and risk of unresolved disputes."
Reason: Repeated user reports of poor, unresponsive customer support and unresolved billing disputes; formal complaints filed with regulatory bodies.
Your Next Steps
-
1Avoid making any payments or providing credit card information until billing and cancellation concerns are clearly resolved.
-
2Research thoroughly by reading multiple user reviews and complaints on independent platforms like Sitejabber and Capterra.
-
3If already a user facing issues, document all communications with support and consider filing formal complaints with consumer protection agencies.
-
4Monitor for updates from regulatory bodies about ongoing investigations or legal actions related to Spocket.
-
5Consider alternative dropshipping platforms with stronger reputations and transparent business practices.
Evidence & Citations
-
Spocket User Reviews and Complaints
Contains numerous user reports of unauthorized billing, poor support, and service issues
-
Technology and Hosting Details for Spocket.co
Evidence of legitimate technical infrastructure and payment integrations
-
Trademark Search for Spocket
Shows active trademark holdings and business identity for Spocket Inc.
-
Google Safe Browsing Status
No reported blacklisting or malware risks
-
Crypto Scam Blacklist Check
Not listed on crypto scam blacklists
🕵🏻 Keep investigating
Run another instant due diligence scan on any website URL. Verify before you trust!
Scammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...
Read playbook →Fraudsters spoof tax agencies during filing season, promising fast refunds if you hand over SSNs and card data. ScamAI p...
Read playbook →