Recommendation

Caution

Overall Summary

Suspicious

Why we think so

shopdutyfree.es is a Spanish e-commerce site specializing in Apple products and accessories, with about 160,000 monthly visits mainly from Spain. The site supports multiple payment options, including Bitcoin and major credit cards, and uses standard security features such as HTTPS and Google site verification. Public user reviews average 4.4 stars from over 5,000 reviews, reflecting generally positive experiences. However, some customers report concerns about delivery times and product authenticity. There are no public records of lawsuits or official scam blacklists. Overall, caution is advised, especially regarding payment methods and authenticity verification.

Confidence Score

73%

Risk Insights

⚠️

Risky Payment Options

Anonymous payments like wire transfers and cryptocurrencies are accepted.

These methods reduce buyer protection and complicate refunds.

Consider using credit cards or PayPal for safer transactions.

🛒

Mixed Customer Feedback

4.4 star average from over 5,000 reviews lends some confidence.

Some customers report delivery delays and authenticity doubts.

Check recent reviews carefully before purchasing.

🔒

Technical Setup is Solid

Valid SSL certificate and Cloudflare DNS usage.

Not listed on major scam or phishing blacklists.

Basic security and infrastructure practices are followed.

Contradictory Signals

Different evaluation tools give conflicting trust levels, causing uncertainty.

Signal A: High trust rating on Scamadviser with positive reviews

Signal B: Low trust score by Scam-Detector citing high-risk factors

Category Scores

Identity 75/100

Reputation 45/100

Technical 80/100

Content 70/100

Legal 90/100

Business Validity 60/100

Red Flags & Warnings

Use of risky payment methods such as wire transfers and cryptocurrencies, which complicates fund recovery if issues arise.
Mixed trust scores between different scam assessment services highlight potential risk inconsistencies.
Customer reports mention delayed shipping and questions over product authenticity, raising concerns about reliability.

🔎 Detailed Checks & Analysis

Domain age and registrar reputation

Score: 80/100

Passed

"No negative WHOIS flags; infrastructure via Cloudflare DNS and Apache hosting on Debian."

Reason: The domain has a valid SSL certificate issued recently and is hosted with reputable services, showing good technical setup for trust.

Traffic sources and volume consistency

Score: 75/100

Passed

"Monthly visits around 160K with stable country ranking and acceptable bounce rate (~40%)."

Reason: Traffic volume is decent with mostly direct and search traffic from Spain, matching the site's target market.

Presence in scam and blacklist databases

Score: 70/100

Passed

"No flagged content or phishing reports found."

Reason: Not listed in known scam blacklists or Google Safe Browsing problematic sites.

Customer review and sentiment analysis

Score: 45/100

Failed

"Over 5,000 reviews averaging 4.4 stars, yet some user reports highlight long shipping times and skepticism."

Reason: Mixed reviews with generally positive star rating but documented concerns about product authenticity and delays.

Business transparency and contact information

Score: 85/100

Passed

"Contact details scraped from privacy policy and official pages; verified domain TXT records for Google and Facebook."

Reason: Complete contact information including valid email, phone, and verified domain ownership; active social media profiles.

Legal standing and trademark conflicts

Score: 90/100

Passed

"Standard warranty and return policy offered on FAQ page; no legal disputes documented."

Reason: No public lawsuits or trademark conflicts found, site complies with Spanish consumer protection laws.

Use of payment methods and buyer protection

Score: 50/100

Failed

"Payment options include wire transfer, Moneygram, Western Union, and cryptocurrencies alongside credit cards."

Reason: Offers anonymous payment methods that can limit buyer protection and raise risk of fraud.

Your Next Steps

1

Avoid using anonymous payment methods like wire transfers or cryptocurrencies; prefer credit cards or PayPal for buyer protection.
2

Manually verify product authenticity after purchase using official channels (e.g., Apple serial number check).
3

Compare prices and offers with well-known authorized sellers before buying to detect suspiciously low pricing.
4

Monitor recent user reviews on independent platforms to detect emerging complaints or scam reports.

Evidence & Citations

shopdutyfree.es Trust and Safety Report by ScamAdviser
Evidence on reviews, trust score, and payment risks.
shopdutyfree.es Scam Analysis by Scam-Detector
Contrasting risk assessment showing low trust rating.
shopdutyfree.es Technical Infrastructure Details by SimilarTech
Website technology stack and traffic analytics.
shopdutyfree.es Listing and Reviews on Google Places
Customer ratings and physical location information.

🕵🏻 Keep investigating

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