Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Shipveho.com operates as Veho, a last-mile logistics service focused on e-commerce deliveries primarily in the United States. The website attracts over 1.5 million visits monthly, with a global rank near 43,000. It uses robust technical infrastructure like Amazon Web Services and Cloudflare, indicating a professionally managed platform. Contact points including multiple business emails and active social media profiles are publicly available. However, user reviews and complaint platforms reveal persistent delivery issues such as lost, damaged, or misdelivered packages and poor customer support. Veho faces ongoing customer disputes, documented by the Better Business Bureau and consumer review sites, though no confirmed scams or direct theft incidents have been reported from the site itself. Legal terms include strong indemnifications and arbitration clauses typical for logistics firms. The site is not flagged on major scam or blacklist databases but has mixed reputation scores from trust-rating sources. Buyers should be cautious about delivery reliability but can verify individual transactions carefully.

Confidence Score

73%

Risk Insights

🛡️

Robust Technical Setup

Uses Amazon AWS and Cloudflare for hosting and content delivery.

Has valid SSL certificates and confirmed domain registration.

No presence on major security blacklists.

⚠️

Customer Complaints Affect Trust

Reports of lost or misdelivered packages are common.

Customer service often unresponsive or inadequate.

No evidence of financial scams, but reliability issues exist.

Contradictory Signals

Technical legitimacy contrasts with operational and customer service dissatisfaction.

Signal A: Valid, professional website and strong infrastructure

Signal B: Multiple serious customer complaints about service quality and reliability

Category Scores

Identity 80/100

Reputation 40/100

Technical 85/100

Content 70/100

Legal 75/100

Business Validity 60/100

Red Flags & Warnings

Significant volume of complaints about lost and mishandled packages leading to customer dissatisfaction.
Reported cases of poor or absent customer support resulting in unresolved issues.

🔎 Detailed Checks & Analysis

Technical Infrastructure Check

Score: 85/100

Passed

"This indicates a well-managed and secure platform, reducing risk of phishing or malware distribution."

Reason: Shipveho.com uses robust hosting and security technologies such as Amazon Web Services and Cloudflare, with valid SSL certificates.

Contact and Identity Verification

Score: 80/100

Passed

"This transparency supports a real company behind the domain but does not guarantee service quality."

Reason: Multiple valid business emails and social media profiles are publicly listed and verifiable.

Reputation and User Feedback

Score: 40/100

Failed

"Though not a direct scam, these issues damage trust and raise caution flags for consumers."

Reason: There is extensive negative user feedback including lost shipments, poor customer support, and accusations of deceptive practices.

Blacklist and Scam Database Status

Score: 90/100

Passed

"No flags from security databases indicates no technical scam or malware threat."

Reason: The domain is absent from well-known blacklists including Google Safe Browsing and crypto scam lists.

Legal and Contractual Terms

Score: 75/100

Passed

"This suggests a prepared legal framework, but some users may find dispute resolution cumbersome."

Reason: Veho's terms include broad indemnities and mandatory arbitration, standard for logistics firms aiming to limit liabilities.

Your Next Steps

1

Avoid placing high-value or time-sensitive orders without verifying shipping options carefully.
2

Monitor delivery updates actively and keep communications with the merchant documented.
3

Report unresolved delivery issues to consumer protection agencies or Better Business Bureau if necessary.
4

Verify email addresses and social media profiles to confirm ongoing company operations.
5

Consider alternative delivery services with higher customer satisfaction for critical shipments.

Evidence & Citations

Veho Customer Complaints and Trust Analysis
Consumer reviews document delivery issues and some characterize the service as unreliable.
Technical Website Profile for Shipveho
Shows technical infrastructure and monthly visits, indicating a real business operation.
Better Business Bureau Complaints for Veho Tech
Highlights multiple delivery and customer service complaints.

🕵🏻 Keep investigating

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