Recommendation

Caution

Overall Summary

Suspicious

Why we think so

ShiftKey.com is a platform connecting licensed healthcare professionals with facilities across the U.S. It ranks around 293,650 globally with about 114,000 monthly visits, primarily from the United States. The site uses reputable technology providers like Amazon, Google Analytics, and Adobe, with an SSL certificate valid until September 2026. The company, ShiftKey, LLC, operates officially and holds several active U.S. trademarks. Local office ratings score 4.2 out of 5 based on 951 reviews. Despite a legitimate digital presence and business registration, there are many serious user complaints online, primarily involving delayed or missing payments, sudden account deactivations without clear explanation, and poor customer service reliant on automated systems. Formal complaints to the Better Business Bureau echo these issues, with some users labeling the company a "scam." Multiple legal disputes involve ShiftKey, centered on trade secrets and wage-related claims in facilities using the ShiftKey platform. Users appreciate flexible scheduling but should approach care with caution, maintain detailed records, and avoid relying solely on ShiftKey income until they verify payment reliability and support responsiveness.

Confidence Score

78%

Risk Insights

🛡️

Strong Technical Setup and Security

Domain created in 2003 with valid SSL until 2026

Uses Amazon hosting and well-known analytics tools

No blacklist or phishing alerts detected

⚠️

Frequent User Complaints Impact Trust

Many reports of delayed or missing payments

Accounts suspended without clear reasons

Poor customer support with automated responses

📄

Legal Disputes Indicate Business Risks

Ongoing trade secret and wage litigation

Disputes highlight classification and pay issues

No direct fraud or scam litigation found

Contradictory Signals

While the domain and company are legitimate, operational issues cause negative user perception and trust concerns.

Signal A: Legitimate business with active trademarks and good tech infrastructure

Signal B: Numerous user complaints about payment and service reliability

Category Scores

Identity 85/100

Reputation 50/100

Technical 90/100

Content 75/100

Legal 65/100

Business Validity 80/100

Red Flags & Warnings

Multiple serious user complaints focus on delayed or missing payments and account suspensions without clear justification.
Reported poor customer service with heavy reliance on automated bots and repetitive responses leading to unresolved issues.

🔎 Detailed Checks & Analysis

Domain and Technical Setup

Score: 90/100

Passed

"No technical red flags detected; hosting and certificates are up to date."

Reason: The domain is registered since 2003 with valid SSL and uses reputable technologies such as Amazon hosting and Google Analytics.

Reputation and User Feedback

Score: 50/100

Failed

"User reviews and BBB complaints consistently highlight serious dissatisfaction and operational issues."

Reason: Multiple verified user complaints about payment delays, account deactivation, and poor support decrease reliability.

Legal and Trademark Status

Score: 75/100

Passed

"Active ongoing litigation but no indication of fraudulent practices."

Reason: Multiple live trademarks confirm business legitimacy. Legal disputes focus mainly on trade secrets and labor issues, not fraud.

Blacklist and Security Checks

Score: 90/100

Passed

"Clean security status supports domain safety."

Reason: No listings found on crypto scam blacklist or reports of phishing/malware from Google Safe Browsing.

Business Validity

Score: 80/100

Passed

"Known brand with established operations, but users should be cautious due to frequent complaints."

Reason: ShiftKey operates a legitimate platform with public offices, strong traffic, and news presence.

Your Next Steps

1

Carefully review payment and account policies before using ShiftKey as a primary income source.
2

Keep detailed records of all worked shifts, communications, and payment transactions.
3

If disputes over pay or account status arise, consider using BBB complaint channels or consulting labor authorities.
4

Monitor news and legal updates on ShiftKey, especially if concerned about worker rights or platform reliability.

Evidence & Citations

ShiftKey Customer Reviews and Complaints Summary
Summarizes multiple user complaints about payments, account suspensions, and customer support.
ShiftKey Domain and Technology Analysis
Details domain technologies showing professional setup and usage of recognized service providers.
ShiftKey Active Trademarks Search
Indicates ShiftKey LLC holds multiple live trademarks, confirming business legitimacy.
Google Safe Browsing Lookup for shiftkey.com
No phishing or malware threats detected on shiftkey.com.
ShiftKey Litigation and Legal Disputes Overview
Documents ongoing trade secret and wage-related lawsuits involving ShiftKey.

🕵🏻 Keep investigating

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