Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Sheetmusicplus.com is a long-established online retailer offering over 2 million digital and print sheet music titles, primarily serving the U.S. It uses reputable technologies like Amazon Web Services and Google Analytics, and ranks around #39,825 globally with about 1.4 million monthly visits. The WHOIS data shows registration since 1998 with a clear physical address in Berkeley, CA. However, customer feedback is mixed; many users report poor customer service, delivery delays, inaccurate music sheets, and refund difficulties, which raises concerns about user experience despite the site's legitimate status.

Confidence Score

83%

Risk Insights

🛠️

Strong Technical Foundation

Uses major cloud and analytics platforms

Maintains SSL security up to 2026

Long domain registration history

⚠️

Customer Experience Risks

Frequent shipping delays and missing items

Poor customer service reported

Refunds often difficult or denied

✅

Legitimacy Confirmed by Business Records

Listed on BBB with A+ rating (non-accredited)

No scam blacklists detected

Physical corporate office in California

Contradictory Signals

Despite legitimate setup, customer experience signals caution.

Signal A: Domain infrastructure and business registration strong

Signal B: User reviews report frequent service and fulfillment problems

Category Scores

Identity 85/100

Reputation 40/100

Technical 85/100

Content 50/100

Legal 90/100

Business Validity 80/100

Red Flags & Warnings

High volume of customer complaints regarding delayed shipping, refund refusals, and inaccurate product descriptions.

🔎 Detailed Checks & Analysis

Domain Technology and Infrastructure

Score: 85/100

Passed

"Use of industry-standard technologies and CDNs increases trust in website operation."

Reason: Site uses reputable services like Amazon AWS, Google, and Oracle, supporting stable infrastructure.

Traffic and Engagement Metrics

Score: 80/100

Passed

"Traffic profile consistent with established retail presence."

Reason: Site ranks #39,825 globally with 1.4M monthly visits, mainly from US and organic search.

WHOIS and SSL Validity

Score: 90/100

Passed

"Long-term registration and valid SSL indicate legitimate business presence."

Reason: Registered in 1998 with active SSL valid through 2026; WHOIS shows physical address.

Trademark and Brand Protection

Score: 90/100

Passed

"No evidence of brand impersonation or trademark disputes."

Reason: No conflicts found in USPTO trademark database for sheetmusicplus.

Phishing and Scam Blacklists

Score: 90/100

Passed

"Technical checks do not indicate scam or malware risks."

Reason: Not flagged in phishing or crypto scam blacklists; no Google Safe Browsing alerts.

Customer Service and User Feedback

Score: 30/100

Failed

"Mixed reviews suggest higher than average risks when purchasing."

Reason: Numerous user complaints on poor service, inaccurate orders, and refund issues reduce trust.

Business Physical Presence Verification

Score: 80/100

Passed

"Presence enhances confidence in business legitimacy."

Reason: Physical office exists in Berkeley, CA with public contact information.

Your Next Steps

1

Be cautious ordering physical items due to frequent shipping and product accuracy complaints.
2

Prefer digital downloads if comfortable managing refund disputes if needed.
3

Use credit cards or PayPal for purchases to leverage stronger consumer protections.
4

Verify sheet music previews carefully before purchase.
5

Monitor for ongoing user feedback and official updates on customer service improvements.

Evidence & Citations

Sheetmusicplus.com reviews and complaints overview
Detailed customer feedback highlighting service and product quality issues.
WHOIS domain registration details for sheetmusicplus.com
Registrar and registration date confirm business legitimacy.
SimilarTech website technology analysis
Shows use of established infrastructure like AWS and Google.
No trademark disputes found for sheetmusicplus
USPTO search indicates no brand infringement.
Crypto Scam Blacklist Check
Domain not blacklisted as crypto scam.

🕵🏻 Keep investigating

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