Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Shapedly.com is a lifestyle and beauty e-commerce website specializing in shapewear and bras, with about 223,000 monthly visits mostly from the United States. The site uses popular payment methods like Apple Pay, Google Pay, PayPal, and Visa on a Shopify platform, served via CloudFlare CDN. While its domain and technical signals appear legitimate and secure, the company has accumulated numerous customer complaints particularly related to sizing, returns, refunds, and slow shipping. The Better Business Bureau rates it F with many unresolved complaints reflecting poor customer service and refusal to honor advertised returns or refunds, especially on sale items. The brand does hold a trademark filed in 2025 in Germany. Buyers should exercise caution and consider strong payment protections when purchasing from shapedly.com.

Confidence Score

63%

Risk Insights

⚠️

High Volume of Customer Complaints

Multiple BBB complaints report incorrect sizing, slow delivery, and refusal of refunds.

Company holds an F rating due to mostly unanswered complaints.

Customer service is primarily email-based and often unresponsive.

🛡️

Technical Setup is Solid

Uses HTTPS, Cloudflare CDN, and Shopify for e-commerce platform.

Offers multiple trusted payment options including Apple Pay and PayPal.

No blacklist or phishing flags detected on major security lists.

Contradictory Signals

The site appears legitimate technically but suffers from serious service and reputation issues.

Signal A: Technically legitimate domain with secure payments and stable infrastructure

Signal B: Numerous unresolved customer complaints and F BBB rating indicating poor consumer experience

Category Scores

Identity 75/100

Reputation 30/100

Technical 85/100

Content 65/100

Legal 60/100

Business Validity 50/100

Red Flags & Warnings

F rating by BBB with many unresolved complaints focused on customer service and return/refund refusals.
Customer reports of non-delivery, wrong sizing, and slow shipping with deceptive return policies.

🔎 Detailed Checks & Analysis

Domain Technical Legitimacy

Score: 85/100

Passed

"Uses Shopify platform, Cloudflare CDN, payment methods include Apple Pay, PayPal, Google Pay, Visa, and MasterCard."

Reason: Domain has good technical infrastructure, HTTPS, Cloudflare CDN, and multiple standard payment options present.

Domain Age and Registry Info

Score: 70/100

Passed

"Registered recently but stable DNS and SSL certificate valid until March 2026 support credibility."

Reason: Domain registered June 2024 at Tucows with privacy-protected registrant info but stable DNS and SSL.

Blacklist and Risk Detection

Score: 75/100

Passed

"No reported domain blacklisting or phishing detected."

Reason: No detections in crypto scam lists or Google Safe Browsing blacklists.

Reputation and Customer Feedback

Score: 30/100

Failed

"F rating from BBB with 35 complaints mostly unanswered, pattern of deceptive practices and slow shipping."

Reason: Severe issues with reputation due to multiple unresolved complaints and poor customer service responses noted on BBB.

Legal and Trademark Checks

Score: 60/100

Passed

"Trademark owned by Fichte Holding GmbH in Germany for shapewear products."

Reason: Trademark application filed in 2025 for shapewear by a German company shows brand registration effort.

Site Content and Contact Info

Score: 50/100

Failed

"Contact page lists single email address and social media links, but no returns or refund address."

Reason: Customer service limited to email only; no phone or physical address, consistent with customer complaints.

Your Next Steps

1

Consider using payment methods with strong dispute or chargeback protections like major credit cards or PayPal buyer protection.
2

Document all order confirmations, correspondence, and delivery information rigorously if you choose to purchase.
3

Check the latest customer reviews and BBB profile for updates before placing an order.
4

Contact shapedly.com via their official email to clarify return policies and shipping timelines before buying.
5

Look for alternative brands with better customer satisfaction and clearer return policies if risk-averse.

Evidence & Citations

Better Business Bureau profile and complaints for Shapedly.com
High volume of detailed customer complaints about returns, refunds, sizing, and shipping issues with F rating.
SimilarTech report on shapedly.com
Technical infrastructure shows legitimate e-commerce technology with substantial monthly visits.
Crypto Scam Sniffer domain check for shapedly.com
No blockchain or crypto scam blacklisting present.
USPTO trademark application for SHAPEDLY
Trademark registered to Fichte Holding GmbH in 2025 for shapewear products in Germany.
Official website contact and customer service details
Only email contact provided, matching complaint themes about poor customer service.

🕵🏻 Keep investigating

Recommended →

🌐 Vet another Website

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

Evaluate investment webinar funnels

Webinars promise secret trading signals but quietly upsell unregistered brokers or payment wallets. ScamAI inspects regi...

Read playbook →

Evaluate fake BNPL merchant checkouts

Fraudulent merchants mimic BNPL widgets to capture card and ID data without ever delivering goods. ScamAI captures ifram...

Read playbook →