Domain Due Diligence
Report for Scubastore.com
Why we think so
Scubastore.com is an online retailer specializing in diving gear and sports equipment. The domain has been active since 1996 and is operated by Tradeinn Retail Services SL, based in Girona, Spain. It has a modest global Alexa rank (~221,000) with average visitor engagement metrics. The site maintains valid security certificates and a professional web presence with verified contact details. Despite these positive technical indicators, multiple customer reports across forums and review sites describe frequent problems such as delayed shipments, incorrect or used items sent, costly and complicated returns, and poor customer service. There have also been legal disputes involving trademark infringement at the European level. Given this mix of solid infrastructure but substantial customer dissatisfaction and legal challenges, caution is advised when purchasing, especially for high-value or international orders.
Risk Insights
Established Domain with Valid Security
Mixed Customer Feedback Signals Risk
Legal Trademark Dispute Highlights Business Issues
Contradictory Signals
The solid technical and operational infrastructure contrasts with negative user experiences, indicating business practice risks.
Signal A: Domain technical setup indicates legitimacy
Signal B: Numerous user complaints suggest poor service and possible fraud
Category Scores
Red Flags & Warnings
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Multiple user reports of lost money due to delayed shipments and refund issues.
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Complaints regarding receiving used or incorrect merchandise and double charges.
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Legal trademark dispute involving Tradeinn Retail Services SL, the operator of scubastore.com.
🔎 Detailed Checks & Analysis
Domain Age and Registrar Reputation
Domain Age and Registrar Reputation
"An older domain with a known registrar generally indicates stability and legitimacy."
Reason: Domain registered since 1996 with a reputable registrar (Squarespace Domains II LLC).
Technical Security and Infrastructure
Technical Security and Infrastructure
"Secure connection and proper DNS setup are positive signs for website authenticity."
Reason: Valid SSL certificate found, no DNS configuration issues detected.
Blacklist and Safe Browsing Status
Blacklist and Safe Browsing Status
"Absence from blacklists reduces suspicion of phishing or malware."
Reason: No flags found on Google Safe Browsing or crypto scam blacklists.
Customer Reviews and Reputation
Customer Reviews and Reputation
"Frequent negative feedback suggests reliability and trust issues for customers."
Reason: Many user reports indicate delayed shipping, poor customer service, and incorrect items.
Legal and Trademark Issues
Legal and Trademark Issues
"Legal conflicts underline potential risks related to brand and product rights."
Reason: Trademark litigation involving the company confirms legal disputes.
Business Validity and Contact Info
Business Validity and Contact Info
"Public contact details and business registration data support authenticity."
Reason: Clear contact emails and social media accounts found, linked to parent company Tradeinn Retail Services SL.
Your Next Steps
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1If you consider buying, test with low-cost items first to evaluate service quality.
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2Check product availability carefully and confirm estimated shipping times before ordering.
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3Be prepared for potentially costly and slow return processes, especially if outside Spain.
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4Monitor forums and review sites for up-to-date user experiences.
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5Consider alternative retailers with stronger customer satisfaction if buying expensive gear.
Evidence & Citations
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User reviews and scam reports at deeperblue.com and other forums
Contains detailed user complaints about delays, refunds, and product issues.
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Trademark infringement legal case at European Court of Justice
Describes Tradeinn's EU legal challenges linked to the domain.
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Domain WHOIS and security certificate details
Shows domain registration from 1996 and current SSL validity.
🕵🏻 Keep investigating
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