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Domain Due Diligence
Report for Scribbr.com

Report Date October 13, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Scribbr.com is a well-established website offering academic support tools, including proofreading, plagiarism checking, and citation generation. It attracts about 10.7 million visits monthly, mainly from the United States. The site uses reputable technologies and supports multiple payment methods such as Visa, PayPal, and Apple Pay. The domain has been registered since 2008, managed by a known registrar, and employs valid SSL certificates. Official contact details like emails and phone numbers are publicly available, and it holds an active trademark registration. However, some users report dissatisfaction with service accuracy and refund policies, leading to cautionary feedback. No significant legal disputes or scam blacklists affect the site, indicating legitimate operations overall.

Confidence Score
80%

Risk Insights

🎓

Established Academic Service

Domain registered since 2008
Trademarked brand
Strong traffic and global rank
⚠️

Mixed User Experience

Reports of misleading plagiarism results
Refund and customer service complaints
Encouraged caution before buying

Contradictory Signals

Technical legitimacy contrasts with some negative user feedback, suggesting service reliability concerns.

Signal A: High traffic and valid domain indicators

Signal B: User complaints about service quality and refund issues

Category Scores

Identity 85/100
Reputation 75/100
Technical 90/100
Content 70/100
Legal 80/100
Business Validity 80/100

Red Flags & Warnings

  • User complaints highlight misleading plagiarism checker results and difficulties with refunds and customer support.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Check

Score: 90/100
Passed

"Older domain age typically reduces scam risk. Registrar abuse contact is available for complaints."

Reason: Scribbr.com domain has been registered since 2008 with a reputable registrar, suggesting longstanding and credible presence.

Traffic and Popularity Analysis

Score: 90/100
Passed

"Traffic is mostly organic and direct, adding to the credibility."

Reason: High monthly visits (~10.7M) and good global rank (#5966) confirm active user engagement, consistent with a legitimate site.

Technology and Payment Methods

Score: 85/100
Passed

"Multiple well-known payment options supported, demonstrating broad customer service."

Reason: Use of established payment providers and analytic tools indicates professional operation of commercial services.

Customer Contact and Presence

Score: 80/100
Passed

"Good transparency in contact points limits scam risk."

Reason: Contact emails, phone number, and social media profiles are available and consistent with a real company.

Trademark and Brand Authenticity

Score: 85/100
Passed

"Trademark filed and maintained since 2018."

Reason: Active trademark registration firmly associates the brand with its parent organization, reducing impersonation risk.

Blacklist Status

Score: 90/100
Passed

"Clean reputation in security databases."

Reason: No blacklist detections or phishing alerts from crypto scam or Google Safe Browsing sources.

User Feedback and Complaint Analysis

Score: 50/100
Failed

"While not fraudulent, these issues warrant caution from potential users."

Reason: Several user reports describe misleading plagiarism checker results, refund difficulties, and customer service issues.

Legal and Dispute Records

Score: 80/100
Passed

"Policies to manage disputes are transparent and proactive."

Reason: No public legal disputes or regulatory penalties discovered regarding Scribbr.com.

Your Next Steps

  • 1
    If considering Scribbr.com's services, carefully review their refund policy and terms of service before purchase.
  • 2
    Test the free plagiarism checker cautiously, as reports indicate potential misleading results.
  • 3
    Look for updated user reviews and feedback to assess current customer satisfaction levels.
  • 4
    Avoid sharing sensitive personal or financial information until confident in service reliability.
  • 5
    Report any clear fraudulent charges or issues to consumer protection agencies if encountered.

Evidence & Citations

🕵🏻 Keep investigating

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