Recommendation

Proceed

Overall Summary

Safe

Why we think so

Rutters.com operates a well-established convenience store and gas station chain primarily in Pennsylvania. The site uses reputable hosting services including Amazon and IONOS SE, with a domain established in 1996, signaling a mature online presence. It supports a payment ecosystem with major providers like PayPal, Visa, and Mastercard, and employs standard security and content management technologies. Customer contact information including emails and multiple phone numbers is openly available. The business maintains numerous physical store locations with generally positive ratings averaging around 3.5 out of 5, offering 24-hour service. However, the brand faced a significant data breach affecting over 1.3 million payment cards in 2018-2019, resulting in legal settlements and mandated security upgrades. While BBB rates it A+ with no accreditation, some customer complaints highlight inconsistent food quality and payment issues. Overall, Rutters.com presents as a legitimate, long-standing business with a recent history of security challenges but continued transparency and active customer engagement.

Confidence Score

83%

Risk Insights

🏪

Established and Stable Business

Domain registered since 1996

Uses reputable hosting and payment providers

Multiple physical store locations open 24/7

⚠️

Security History Requires Caution

2018–2019 data breach affected over 1.3 million cards

Settlement with Pennsylvania Attorney General in 2023

No ongoing scam activity detected

📞

Open and Accessible

Official contact emails and phones publicly listed

Active customer service with complaint channels

Positive recognition in customer service audits

Contradictory Signals

Security breach presents a caution despite clean current blacklists; remediation is transparent and ongoing.

Signal A: Clean blacklist and phishing status

Signal B: Past large-scale data breach and legal settlement

Category Scores

Identity 90/100

Reputation 85/100

Technical 80/100

Content 75/100

Legal 70/100

Business Validity 90/100

Red Flags & Warnings

2018-2019 data breach compromised payment card data for over 1.3 million cards at multiple locations.
Some customer complaints about inconsistent food quality and payment issues reported on review sites.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Verification

Score: 90/100

Passed

"Mature domain age and stable registration status reduce risk of being a newly created scam site."

Reason: rutters.com was registered in 1996 and uses reputable registrar IONOS SE, indicating legitimacy.

Blacklist and Phishing Checks

Score: 95/100

Passed

"Clean security blacklists support trustworthiness of the domain and website."

Reason: No listings found in crypto scam, phishing blacklists or Google Safe Browsing threats.

Technical and Infrastructure Analysis

Score: 85/100

Passed

"Use of recognized e-commerce and CDN technologies indicates professional setup."

Reason: Site uses standard and reputable tech stack with Amazon hosting and WordPress CMS, plus major payment service integrations.

Contact Information and Accessibility

Score: 80/100

Passed

"Easy customer access via contact info signals legitimate business practices."

Reason: Multiple official emails and phone numbers are available and consistent with business operations.

Physical Presence and Local Reviews

Score: 85/100

Passed

"Strong brick-and-mortar presence improves credibility of online site."

Reason: Multiple physical store locations with generally positive Google reviews and 24/7 hours.

Legal Standing and Consumer Complaints

Score: 70/100

Passed

"Transparency over breaches and remediation steps indicate legitimate business despite past issues."

Reason: Recent consumer-protection settlement and past data breach class action recorded, with no evidence of ongoing fraud.

Your Next Steps

1

If you are a customer, monitor financial statements for unusual activity due to past data breach.
2

Use available official contact channels for any service or complaint issues.
3

Review store-specific feedback if planning physical visits.
4

Ensure your payment methods are updated to secure types (e.g., EMV chip cards).

Evidence & Citations

Rutter’s Better Business Bureau Profile and Data Breach Settlement
Details on BBB rating and 2018-2019 data breach settlement with Pennsylvania Attorney General.
Rutter’s Data Breach Incident and Customer Advisories
Reported malware attacks affecting payment systems at multiple Rutter's locations.
SimilarTech Technology Profile for rutters.com
Technical stack listing including Amazon Hosting, WordPress CMS, and payment services.
Google Places Reviews for Rutter’s Convenience Store Locations
Physical store ratings, hours, and customer reviews across Pennsylvania locations.

🕵🏻 Keep investigating

Recommended →

🌐 Vet another Website

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

25 Common Website Scams & How To Avoid Them

Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages

Read playbook →

Scam Encyclopedia

Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.

Read playbook →