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Domain Due Diligence
Report for Royalcaribbean.com

Report Date January 26, 2026
Recommendation
Proceed
Overall Summary
Safe
Why we think so

RoyalCaribbean.com is a well-established site focused on travel and cruises, ranking #2,076 globally with about 17 million monthly visits, mainly from the US. It uses reputable technologies including Adobe and Akamai, and employs strong security measures like GeoTrust SSL. Official contact numbers and active social media pages exist, supporting its legitimacy. No trademark conflicts or scam listings appear. Despite its authenticity, customer complaints highlight issues with refunds, misleading ads, and service quality. Increasing reports warn of third-party scams impersonating the brand, urging users to verify all communications directly with official sources. Multiple lawsuits concern passenger safety incidents unrelated to site credibility.

Confidence Score
83%

Risk Insights

📈

High Web Traffic and Trust

Around 17M monthly visits show strong customer engagement.
Global rank is approximately #2,076, indicating popularity.
Majority of traffic comes from the United States.
🛡️

Security and Authenticity Assured

Domain has valid GeoTrust SSL certificate.
Uses reliable technology solutions like Adobe and Akamai.
No trademark disputes recorded.
⚠️

Customer Service Complaints Exist

Complaints on refund and booking handling are frequent.
Reports of misleading advertising and poor service quality.
Third-party scams impersonate Royal Caribbean brand.

Contradictory Signals

While the site itself is authentic and secure, users should proceed with caution due to service issues and third-party fraud attempts.

Signal A: Official domain and technology show high legitimacy

Signal B: Significant customer complaints and impersonation scams reported

Category Scores

Identity 85/100
Reputation 70/100
Technical 90/100
Content 80/100
Legal 75/100
Business Validity 90/100

Red Flags & Warnings

  • Multiple customer complaints report service issues such as refund denials, misleading advertising, and poor onboard service.
  • Numerous third-party scams impersonate Royal Caribbean with fake emails and phone calls, potentially misleading users.
  • Lawsuits involving wrongful death and personal injury have been filed against Royal Caribbean, which while unrelated to website scam risk, may affect the brand's reputation.

🔎 Detailed Checks & Analysis

Domain Traffic and Ranking

Score: 90/100
Passed

"Traffic data confirms typical user interest and trust in the site."

Reason: The domain has a high global traffic rank (#2,076) and about 17 million monthly visits, reflecting strong legitimacy.

Technology Stack and Security

Score: 90/100
Passed

"Technologies used include Adobe and Akamai with proper security measures in place."

Reason: Uses reputable technology providers and maintains a valid SSL certificate issued by GeoTrust.

Contact Information Availability

Score: 80/100
Passed

"This supports the site's authenticity and enables easy user communication."

Reason: Clear official contact numbers and verified social media profiles are listed on the site.

Trademark and Brand Legitimacy

Score: 95/100
Passed

"Indicates legitimate ownership and branding control."

Reason: No trademarks conflicts or impersonations found in USPTO database.

Risk of Scam or Malicious Activity

Score: 85/100
Passed

"Awareness recommended for phishing scams impersonating the brand but not the official site itself."

Reason: No direct scam listings or blacklist entries found; user complaints relate to service quality, not fraud.

Your Next Steps

  • 1
    Verify booking communications by contacting customer service directly through official phone numbers listed on royalcaribbean.com.
  • 2
    Be cautious of phishing scams impersonating Royal Caribbean, especially unsolicited emails or phone calls requesting payment or personal information.
  • 3
    Check reviews from multiple sources to understand service experience variations before purchasing.
  • 4
    Report suspicious incidents to official authorities and the BBB Scam Tracker.
  • 5
    Use official website and app exclusively for bookings and inquiries to reduce scam risks.

Evidence & Citations

🕵🏻 Keep investigating

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