Recommendation

Avoid

Overall Summary

Scam

Why we think so

restaurant.com is a popular US-based website offering access to a large selection of restaurant deals with around 487,000 monthly visits and established since 1997. It uses reputable technologies and payment processors like Stripe, has a valid SSL certificate, and is hosted on Amazon infrastructure. However, many users complain about problems redeeming certificates and poor customer service, supported by extensive negative reviews and unresolved disputes noted by the BBB. The website has been involved in legal issues over coupon validity and business practices, suggesting risks for consumers.

Confidence Score

25%

Risk Insights

🛡️

Established Website Infrastructure

Domain registered since 1997

Valid SSL certificate via Amazon

Uses trusted payment processor Stripe

⚠️

Widespread User Complaints

Many reports of invalid or unusable certificates

Customer service failures and disputes

Numerous unresolved BBB complaints

⚠️

Legal Actions and Risks

Involved in class action lawsuits

Accused of deceptive marketing practices

Potential financial risk to consumers

Contradictory Signals

Though the site runs on reputable infrastructure, user reports and lawsuits reveal major risks for users.

Signal A: High-quality technical and security setup

Signal B: Poor reputation and legal troubles

Category Scores

Identity 40/100

Reputation 15/100

Technical 85/100

Content 30/100

Legal 10/100

Business Validity 20/100

Red Flags & Warnings

Numerous unresolved consumer complaints alleging scams and fraudulent practices.
Legal actions and class lawsuits for deceptive coupon marketing and customer harm.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 80/100

Passed

"An old domain with consistent registration details indicates legitimacy of the website infrastructure."

Reason: The domain restaurant.com has been registered since 1997 through a reputable registrar (Amazon Registrar, Inc.), showing long-term presence.

Website SSL Validity

Score: 90/100

Passed

"SSL validity ensures secure connections, important for e-commerce websites."

Reason: The SSL certificate for restaurant.com is valid and issued by a trusted authority (Amazon RSA 2048).

Technology Stack and Payment Systems

Score: 85/100

Passed

"Use of reputable payment processing systems adds trustworthiness to site operations."

Reason: The site uses recognized technologies including Stripe for payments and various analytics platforms, showing professional operational setup.

Customer Service and Contact Info

Score: 20/100

Failed

"Visible contact details do not guarantee effective customer support."

Reason: While contact emails and social media links are present, customer complaints indicate poor service and lack of response.

User Reviews and Reputation

Score: 10/100

Failed

"Negative reputation and unresolved complaints are major trust concerns."

Reason: Widespread user reports characterize the site as fraudulent with failed transactions and invalid certificates.

Legal and Regulatory History

Score: 50/100

Failed

"Legal problems highlight serious business practice concerns."

Reason: The company has been involved in lawsuits and regulatory issues over deceptive practices and coupon validity.

Your Next Steps

1

Avoid purchasing gift certificates or deals from restaurant.com due to high risk of financial loss.
2

If you have issues with restaurant.com purchases, consider disputing charges via your credit card provider.
3

Check reviews and complaints on consumer protection sites and the BBB before engaging with similar discount coupon websites.
4

Report any suspected fraudulent activity related to restaurant.com to relevant consumer protection agencies.

Evidence & Citations

Restaurant.com user reports of lost money and poor service.
Multiple customer complaints describe invalid certificates and lack of resolution.
Restaurant.com reviews alleging fraudulent business practices.
Extensive negative reviews cite scam-like behavior and non-delivery of products.
Legal and customer disputes involving Restaurant.com
Court cases and legal challenges related to deceptive marketing and coupon issues.
Technology and traffic data for restaurant.com
Indicates professional tech stack, valid SSL, and significant traffic.

🕵🏻 Keep investigating

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