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Domain Due Diligence
Report for Rentcafe.com

Report Date December 29, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

RentCafe.com is a popular real estate platform with about 5.8 million monthly visits, mainly from the US, used to browse rental apartments and houses. It has strong technical infrastructure relying on reputable services like Amazon, Cloudflare, and Google Analytics, and holds a valid SSL certificate. The domain is registered through GoDaddy and has existed since 2004. RentCafe is owned by Yardi Systems, Inc., a reputable company with an active trademark since 2010. Online user reviews reveal some complaints about customer service and billing issues but no evidence indicates that the site or its operators are involved in scams. RentCafe actively educates users about rental scams and offers verified listings. Overall, RentCafe appears to be a legitimate website with some user experience and service-related concerns.

Confidence Score
85%

Risk Insights

🛡️

Strong Technical Setup

Uses Amazon AWS and Cloudflare for hosting and security.
Valid SSL certificate supports safe connections.
Integrates major analytics and marketing platforms.
📊

High Traffic and Popularity

Ranks #9,077 globally with 5.8 million visits monthly.
Majority of traffic comes from direct and search sources.
Primary user base is in the United States.
⚠️

User Concerns on Service

Complaints about customer service access and billing errors.
No evidence of fraudulent activity or scams by RentCafe.
Company actively warns users about external rental scams.

Contradictory Signals

Technical legitimacy contrasts with some operational frustrations reported by users.

Signal A: High trust and safety metrics

Signal B: User complaints about service issues

Category Scores

Identity 85/100
Reputation 78/100
Technical 90/100
Content 80/100
Legal 85/100
Business Validity 88/100

Red Flags & Warnings

  • Multiple user complaints about customer service accessibility and billing issues indicate potential operational challenges.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Trust

Score: 90/100
Passed

"Established domain age suggests legitimacy and long-term operation."

Reason: Domain has been continuously registered since 2004 via GoDaddy, a reputable registrar.

SSL Certificate Validity

Score: 95/100
Passed

"Secure site connections reduce phishing and man-in-the-middle risks."

Reason: Valid, currently active SSL certificate issued by WE1, ensures secure data transmission.

Traffic Volume and Source

Score: 90/100
Passed

"Traffic data supports genuine user interest and engagement."

Reason: High global rank and 5.8M monthly visits, mostly direct and search, indicate a popular platform.

Technical Infrastructure

Score: 85/100
Passed

"Supports operational reliability and technical security."

Reason: Use of recognized technologies (Amazon AWS, Cloudflare, Google Analytics) indicates professional setup.

Business Registration and Trademark Status

Score: 85/100
Passed

"Trademark active since 2010 reduces brand impersonation risk."

Reason: Yardi Systems owns the trademark and registered address, confirming corporate legitimacy.

Blacklist and Phishing Status

Score: 100/100
Passed

"No direct security threats identified."

Reason: No presence on crypto scam blacklists or phishing reports found.

User Complaints and Dispute History

Score: 60/100
Passed

"Service complaints reflect operational challenges, not security threats."

Reason: Reviews show customer service and billing issues but no scams or fraud detected related to the site.

Your Next Steps

  • 1
    Use RentCafe for apartment and house rentals but remain cautious and verify listings in person.
  • 2
    Be aware of potential service issues like billing errors or customer support delays documented in user reviews.
  • 3
    Do not wire money or pay upfront without verifying the legitimacy of the listing and landlord.
  • 4
    Report any rental scams or suspicious listings found via RentCafe’s provided resources or to authorities.

Evidence & Citations

🕵🏻 Keep investigating

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