Recommendation

Proceed

Overall Summary

Safe

Why we think so

rbs.co.uk is the official website of the Royal Bank of Scotland (RBS), a major UK bank with a strong online presence and substantial monthly traffic around 2.3 million visits, mostly from the UK. The site employs reliable technologies including Adobe analytics and Amazon cloud services and secures its connection using a valid SSL certificate issued by COMODO. User feedback is mixed, with praise for its mobile banking app and support services, but criticism mainly targets customer service delays and branch closures. There are no scam reports linked to this domain, though there are warnings about impersonators and clone firms misusing the RBS brand. Past legal disputes involve financial and regulatory matters, typical for a large banking institution. Overall, the domain shows legitimate business operations with standard risks associated with its industry sector.

Confidence Score

83%

Risk Insights

🛡️

Strong technical infrastructure

Valid SSL certificate active until mid-2026

Trusted providers like Adobe and Amazon in use

High monthly user engagement (~2.3M visits)

✅

No scam or phishing detected

No listings on blacklists or Google Safe Browsing warnings

Official anti-fraud email address published

FCA warns about clone firms, not the official site

Contradictory Signals

While the site is technically solid and secure, customer feedback highlights some service quality issues but no fraud.

Signal A: Positive technology and security signals

Signal B: Mixed user reviews on customer service

Category Scores

Identity 95/100

Reputation 80/100

Technical 90/100

Content 75/100

Legal 70/100

Business Validity 85/100

Red Flags & Warnings

Mixed customer reviews with complaints about poor customer service and delays.

🔎 Detailed Checks & Analysis

SSL certificate validity

Score: 90/100

Passed

"Valid from May 5, 2025 to June 5, 2026, which is current and standard for secure sites."

Reason: The website uses a valid SSL certificate issued by a reputable authority (COMODO RSA), ensuring data encryption and trust.

Domain traffic analysis

Score: 80/100

Passed

"Bounce rate 27.6%, pages per visit 5.85, typical for banking websites with engaged users."

Reason: The domain receives high monthly traffic (~2.3 million) mainly from the UK, indicating significant legitimate user engagement.

Technology stack and infrastructure

Score: 85/100

Passed

"Includes Adobe Analytics, Amazon CloudFront, Azure Front Door, and security services such as Amazon Cognito."

Reason: The site uses known and reputable technology providers including Adobe, Amazon, and Microsoft, reflecting professional maintenance.

Contact information availability

Score: 75/100

Passed

"Emails such as phishing@rbs.co.uk and multiple customer service numbers support legitimacy."

Reason: Official emails and phone numbers listed match known RBS contacts and are present on multiple pages.

Blacklist and phishing status

Score: 95/100

Passed

"No evidence of active risk or blacklisting under rbs.co.uk domain."

Reason: No blacklist records or phishing threats detected on Google Safe Browsing or crypto scam databases.

Trademark status

Score: 70/100

Passed

"Trademark records show official use and ownership by Richards Buell Sutton."

Reason: Active registration of RBS trademarks without conflicts detected.

Reputation from news and reviews

Score: 65/100

Passed

"Reviews cite both positive app use and complaints about customer service delays."

Reason: Recent news and user reviews highlight typical banking challenges but no scam or fraudulent behavior linked to this domain.

Your Next Steps

1

Use only official contact emails and verified website links for communication with RBS.
2

Be cautious of scam attempts impersonating RBS; verify with FCA or official RBS channels before sharing sensitive information.
3

Monitor customer review platforms for updates on service quality and issues.
4

Report any suspicious emails or activity to the official phishing email at RBS.
5

For resolving disputes or complaints, use RBS customer service through official channels only.

Evidence & Citations

SimilarTech analysis for rbs.co.uk
Details on website technologies and traffic sources.
SimilarWeb traffic and engagement data for rbs.co.uk
Shows monthly visits and visitor geography.
Official RBS phishing and fraud reporting page
Provides guidance on reporting scam attempts and fraud awareness.
Google Safe Browsing status for rbs.co.uk
No phishing or malware threats detected.
USPTO trademark database search for RBS
Active trademark records related to RBS brand.
RBS customer reviews summary and complaints
Mixed feedback reveals customer service challenges but no fraud accusations.
Recent news articles about RBS
Contains information on RBS operations and public financial updates.

🕵🏻 Keep investigating

Recommended →

🌐 Vet another Website

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

Assess malware download landing pages

Landing pages promise cracked software or video codecs but actually drop stealers and remote access trojans. ScamAI fing...

Read playbook →

Evaluate fake BNPL merchant checkouts

Fraudulent merchants mimic BNPL widgets to capture card and ID data without ever delivering goods. ScamAI captures ifram...

Read playbook →