Domain Due Diligence
Report for Raymourflanigan.com
Why we think so
raymourflanigan.com is a major U.S.-based furniture and mattress retailer with strong web traffic (~3.6M monthly visits) and a solid technological infrastructure. It operates under established domain registration and SSL certificates, paired with Amazon and Microsoft technologies, supporting its robust e-commerce platform. Social media and direct contact information are easily found on the site. However, the company has numerous consumer complaints about delivery delays, refund difficulties, and warranty issues, though no evidence suggests it operates as an outright scam or fraudulent website. Legal history includes class actions mostly related to employment and promotional communications rather than fraud. The main risk involves customer service and order fulfillment problems rather than malicious intent.
Risk Insights
Strong Technical Foundation
Customer Service Risks
Contradictory Signals
Though the site is legitimate, customer experience suffers from fulfillment problems.
Signal A: High traffic and solid tech infrastructure
Signal B: Widespread customer complaints about service issues
Category Scores
Red Flags & Warnings
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Numerous consumer complaints of delayed deliveries and refund denials indicate potential customer service risk.
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Negative reviews cite disputed warranty coverage and refusal to honor protection plans.
🔎 Detailed Checks & Analysis
Identity verification
Identity verification
"WHOIS data and SSL certificates confirm legitimate domain ownership and a secure site."
Reason: Domain registration is valid, with no signs of impersonation or recent changes inconsistent with claimed identity.
Technical infrastructure
Technical infrastructure
"Such infrastructure supports legitimate, large-scale e-commerce activities."
Reason: The website hosts strong, modern technology including cloud servers and recognized analytics platforms.
Reputation and consumer feedback
Reputation and consumer feedback
"No evidence of systematic fraud, but poor customer service reduces reputation."
Reason: Significant complaints regarding delayed order fulfillment and refund disputes impact user trust.
Legal and compliance status
Legal and compliance status
"No fraud or scam related legal actions were found."
Reason: Company has faced lawsuits, mostly related to consumer communication and employment.
Content authenticity
Content authenticity
"No signs of counterfeit or misleading content detected."
Reason: Website content is consistent with a recognized furniture retailer brand.
Your Next Steps
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1Verify any purchase details and ensure clear communication on delivery and refund policies before ordering.
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2Check and keep records of transactions, warranties, and customer support interactions.
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3Report unresolved disputes to consumer protection agencies such as the Better Business Bureau.
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4Exercise caution when purchasing high-value items due to the risk of delivery or service issues.
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5Monitor news and reviews to stay updated on company practices or changes.
Evidence & Citations
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SimilarTech Website Information for raymourflanigan.com
Technical profile and traffic data show strong infrastructure and user base.
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WHOIS and SSL Certificate Details for raymourflanigan.com
Domain is long-established with valid SSL certs, registered through GoDaddy.
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Consumer Complaints and Reviews for raymourflanigan.com on BBB and SiteJabber
Reports describe serious delivery and refund issues but no proven scam.
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Legal and Consumer Disputes involving Raymour & Flanigan
Lawsuits tied to employment and marketing texts, no direct fraud claims.
🕵🏻 Keep investigating
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