Domain Due Diligence
Report for Rachio.com
Why we think so
rachio.com operates as a reputable provider of smart irrigation and lighting controllers, with a solid technical infrastructure and evident brand presence. The website sees moderate traffic primarily from the United States and Canada, with an Alexa rank near 276,000. The domain has been registered since 2013 and maintains secure SSL certifications. Multiple trademarks related to Rachio have been registered, centered on irrigation control software and devices. There are no blacklist entries or phishing warnings associated with this site. Customer feedback reveals some complaints about product performance and support but no credible reports of fraud or transaction issues. Overall, rachio.com is a well-established company with a focus on smart home irrigation solutions and a generally trustworthy online presence.
Risk Insights
Strong Brand Validity
No Blacklist or Scam Flags
Mixed Customer Feedback
Contradictory Signals
While traffic and trademarks show legitimacy, unresolved customer issues warrant caution.
Signal A: High traffic volume and brand recognition suggest trustworthiness.
Signal B: BBB rating is low due to unresolved complaints, indicating some dissatisfaction.
Category Scores
Red Flags & Warnings
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Some user complaints cite dissatisfaction with product reliability and delayed customer support responses.
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Better Business Bureau gives an F rating due to failure to respond to some complaints, though this does not indicate fraud.
🔎 Detailed Checks & Analysis
Domain age and ownership
Domain age and ownership
"Long-standing registration supports legitimacy and reduces risk of fraudulent activity."
Reason: Domain has been active since 2013 with consistent WHOIS records under a valid registrar.
SSL and security
SSL and security
"SSL is configured properly without expiration issues or warnings."
Reason: Valid SSL certificate issued recently, ensuring communications security.
Blacklist and phishing status
Blacklist and phishing status
"No security flags raise suspicion about safety or fraud."
Reason: No listings found on crypto scam or phishing blacklists.
Traffic and engagement
Traffic and engagement
"Visitor country distribution and search keywords show legitimate user interest."
Reason: Traffic volume and user engagement metrics are within expected ranges for a niche product site.
Trademarks and brand presence
Trademarks and brand presence
"Trademarks include software and irrigation system controls aligning with site offerings."
Reason: Multiple live trademarks registered, validating brand ownership and product focus.
Customer complaints and fraud reports
Customer complaints and fraud reports
"Complaints do not implicate financial risk or scam behavior."
Reason: No credible fraud reports found, only customer service and product dissatisfaction.
Your Next Steps
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1Verify updates on the official rachio.com website or through credible news sources to stay informed about product releases and company changes.
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2Check customer support options before purchase if you have concerns about product complexity or setup.
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3Monitor for any new customer reports that might indicate changes in service quality or fraud risk.
Evidence & Citations
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Rachio No Scam or Fraud Reports Found
User community discussions show no credible fraud claims but do note product and support issues.
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Trademark Search Results for Rachio
Multiple live trademarks registered to Rachio, Inc. supporting the brand's authenticity.
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Website Traffic and Domain Metrics
Site traffic consistent with an established commercial entity in home and garden category.
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