Domain Due Diligence
Report for Productmadness.com
Why we think so
Product Madness operates social casino games and was acquired by Aristocrat in 2012. The website receives about 240,000 monthly visits, mostly from the US, and is ranked #202,085 globally. It uses reputable technologies like Amazon Web Services, Google Cloud, and Cloudflare. The domain was created in 2007 and has a valid SSL certificate. However, the Better Business Bureau (BBB) shows 41 complaints in the last 3 years, mainly about refunds, unauthorized charges, and account blocks. Several lawsuits allege illegal gambling practices in their apps. There is no evidence of phishing or blacklist presence.
Risk Insights
Established Domain with Secure Hosting 🛡️
Significant Customer Complaints
Ongoing Legal Risks
Contradictory Signals
While Product Madness’s infrastructure is reliable, customer complaints and lawsuits indicate caution.
Signal A: Technical and domain signals strong and consistent with legitimate operator
Signal B: Reputation signals and lawsuits suggest possible deceptive or illegal practices
Category Scores
Red Flags & Warnings
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High volume of unresolved BBB complaints regarding refund denials and account blocks.
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Active class action and state lawsuits alleging illegal gambling and deceptive game practices.
🔎 Detailed Checks & Analysis
Domain Age and SSL
Domain Age and SSL
"Long-established domains with valid SSL provide good technical trust signals."
Reason: The domain productmadness.com is over 15 years old and currently uses a valid SSL certificate.
Reputation Signals
Reputation Signals
"High volume of complaints over the last few years reduces reputation confidence."
Reason: There are numerous complaints reported on BBB regarding refunds, blocked accounts, and deceptive game practices.
Legal and Regulatory Status
Legal and Regulatory Status
"Legal disputes create significant risk and concern."
Reason: Ongoing lawsuits claim illegal gambling through Product Madness's social casino apps.
Blacklist and Safety Flags
Blacklist and Safety Flags
"Clean blacklist status supports trustworthiness."
Reason: No signs of phishing or presence on major scam blacklists like Google Safe Browsing or crypto scam lists.
Technical Infrastructure
Technical Infrastructure
"Established and secure technical setup reduces risk of spoofing or malicious hosting."
Reason: The site uses reputable hosting and technologies including Amazon, Google Cloud, and Cloudflare.
Your Next Steps
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1If considering use, review the BBB complaints and legal disputes carefully.
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2Contact Product Madness support directly for clarifications if needed (support@productmadness.com).
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3Monitor ongoing legal outcomes for further developments about the company’s operations.
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4Avoid providing payment or financial details without strong trust in the service.
Evidence & Citations
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Better Business Bureau complaints on Product Madness
Shows numerous complaints about refund issues, account bans, and allegations of deceptive practices.
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Product Madness lawsuits and disputes overview
Details ongoing class actions and state lawsuits alleging illegal gambling via Product Madness apps.
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WHOIS and SSL certificate data for productmadness.com
Domain registered in 2007, valid SSL certificate currently active, uses Amazon Registrar.
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Crypto scam blacklist check
No blacklisting found for productmadness.com.
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