Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Princess.com is the official site for Princess Cruises, offering information and bookings related to onboard services and travel experiences. It ranks #6,105 globally with over 6.5 million monthly visits primarily from the U.S. The site uses advanced technology and secure protocols. While it is legitimate, there are documented reports of customer disputes, scams impersonating the brand, and past data breaches. Users should verify communications and avoid third-party offers to reduce risk.

Confidence Score

78%

Risk Insights

🛡️

Trusted Domain with Strong Security 🛡️

Registered since 1998 under a reputable registrar.

Uses valid DigiCert SSL certificate.

No blacklists or phishing reports detected.

🌐

High Traffic and Global User Engagement 🌐

Over 6.5 million monthly visits.

Most traffic from United States and other English-speaking countries.

Good user engagement and low bounce rate.

⚠️

Moderate Risk Due to External Scams and Service Issues ⚠️

Scammers impersonate the brand causing user losses.

Customer complaints for refunds and support delays.

Past data breach heightens risk.

Contradictory Signals

Authentic site but external fraud risks due to brand impersonation causing customer harm.

Signal A: Legitimate technical and domain infrastructure

Signal B: Numerous user complaints and scam impersonations

Category Scores

Identity 85/100

Reputation 60/100

Technical 90/100

Content 75/100

Legal 60/100

Business Validity 80/100

Red Flags & Warnings

Reported scams impersonating Princess Cruises leading to financial loss.
Significant number of unresolved customer disputes and refund complaints.
Past data breach exposing guest personal and payment data increases risk.
Legal actions against Princess Cruises for negligence and environmental violations.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Check

Score: 95/100

Passed

"Long domain history and ownership strengthens authenticity claim."

Reason: Domain registered since 1998 with reputable MarkMonitor registrar.

SSL and Site Security

Score: 90/100

Passed

"Secure HTTPS protects user data in transit and indicates legitimacy."

Reason: Uses valid DigiCert SSL certificate with standard security protocols.

Traffic Volume and Engagement Metrics

Score: 85/100

Passed

"Engaged visitors indicate stable demand and user trust."

Reason: High monthly visits (~6.6M) with low bounce and good pageviews per visit.

Blacklist and Phishing Status

Score: 90/100

Passed

"Absence of warnings suggests no direct fraud activity on the site."

Reason: No blacklisting or phishing alerts from Google Safe Browsing or crypto scam lists.

Customer Complaints and Reputation

Score: 50/100

Failed

"Ongoing customer issues reduce trust and raise caution flags."

Reason: Numerous complaints about refunds, customer service, and scam impersonations.

Legal Disputes and Corporate Conduct

Score: 55/100

Failed

"History of disputes impacts perceived reliability."

Reason: Involvement in lawsuits, negligence claims, and regulatory penalties.

Verified Contact Information

Score: 85/100

Passed

"Effective transparency and user support channels exist."

Reason: Official emails, phone numbers, and active social media verified.

Your Next Steps

1

Use only official princess.com website and verified contact numbers for bookings and inquiries.
2

Avoid sharing payment or personal info with callers or emails not verified by princess.com.
3

Monitor accounts for unauthorized transactions due to past data breaches.
4

Report any suspicious calls or scam attempts impersonating Princess Cruises to authorities.
5

Review customer service policies carefully before payments and keep documentation of transactions.

Evidence & Citations

Website Tech and Traffic Data for princess.com
Provides traffic and tech stack information confirming site legitimacy.
WHOIS and SSL Info for princess.com
Domain registration and SSL certificate details indicating authentic ownership.
Reports of Scams and Customer Complaints Involving Princess Cruises
Consumer complaints including scam impersonations and refund disputes.
Google Safe Browsing Status for princess.com
No phishing or malware detected on the domain.
Official Contact Information for princess.com
Confirmed official contact emails and phone numbers.

🕵🏻 Keep investigating

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