Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Primeprometics.com is a US-focused ecommerce site specializing in pro-age beauty products targeted at mature women. It attracts about 1.4 million monthly visits, mostly direct with some social and search traffic. The website employs standard technologies like Shopify for commerce and Google Analytics for tracking. It has a valid SSL certificate issued in December 2025 via a reputable registrar. Recent news sources highlight the company's growth and leadership in the pro-age cosmetics segment. However, independent customer reviews show mixed satisfaction, with many complaints about customer service, refunds, and product quality. There are no direct reports of scams or legal disputes tied to this domain. Caution is advised, especially regarding purchase protection and return policies.

Confidence Score

78%

Risk Insights

⚠️

Frequent Customer Complaints

Many users report refund delays and non-responsiveness from customer service.

Complaints about products causing irritation and failing to match advertised benefits.

Incomplete or undelivered orders noted by multiple buyers.

🛡️

Strong Technical Foundation

High monthly visitor count (1.4 million).

Shopify-based ecommerce platform with valid SSL certificate.

No blacklisting on major scam or phishing databases.

✅

No Legal or Trademark Issues Found

No lawsuits reported involving primeprometics.com.

No trademark conflicts detected.

Standard terms of service without noted legal disputes.

Contradictory Signals

Despite solid infrastructure and high traffic, ongoing customer service and refund issues create trust concerns.

Signal A: Positive technical signals and traffic volume

Signal B: Negative reputation due to unresolved customer complaints

Category Scores

Identity 85/100

Reputation 40/100

Technical 80/100

Content 75/100

Legal 90/100

Business Validity 50/100

Red Flags & Warnings

Significant number of unresolved consumer complaints regarding refund and customer service delays.
Frequent reports of order non-delivery or receiving incomplete/unwanted products.
Poor product reviews describing allergic reactions, smearing mascara, and failure to meet advertised benefits.

🔎 Detailed Checks & Analysis

Domain technology and traffic analysis

Score: 80/100

Passed

"Primeprometics.com attracts about 1.4 million monthly visitors, primarily from direct access and social media. It runs on Shopify and uses Google Analytics, adding to legitimacy."

Reason: Domain has high traffic with solid usage of established ecommerce and analytics technologies.

Ownership and WHOIS data check

Score: 85/100

Passed

"The domain is registered via Namecheap with standard privacy protection, no anomalies detected."

Reason: WHOIS data shows domain registered in 2021 through a privacy service by a reputable registrar.

Blacklist and phishing status

Score: 90/100

Passed

"Security signals for the domain show no direct association with scams or malware."

Reason: No listings found on crypto scam or phishing blacklists and Google Safe Browsing reports no threats.

Reputation and scam reports

Score: 40/100

Failed

"The BBB lists many unresolved complaints; independent reviews are mixed with several negative comments on product quality and service."

Reason: Multiple consumer complaints about customer service and refund failures impact reputation scores negatively.

Legal disputes and trademark conflicts

Score: 90/100

Passed

"Terms of service appear standard; no litigation records identified in available datasets."

Reason: No lawsuits or trademark disputes found related to primeprometics.com domain or business.

Contact information presence and accessibility

Score: 30/100

Failed

"Primary contact email is info@primeprometics.com; social media links are active but lack phone support."

Reason: Only email contacts are provided, no phone number visible; some complaints mention difficulty receiving replies.

Your Next Steps

1

Review recent independent customer feedback before purchasing any product from this website.
2

Use credit card purchase protection to safeguard against potential refund or fulfillment issues.
3

Contact the company via provided email addresses and confirm responses before placing high-value orders.
4

Check the Better Business Bureau and RealReviews.io for ongoing customer complaint updates.
5

Verify claims on the website against third-party reviews to assess product quality and service reliability.

Evidence & Citations

Customer Reviews and Complaints on primeprometics.com
Shows mixed reviews with a low overall rating of 2.9 stars and many refund complaints.
Web Traffic and Technology Usage Details
Provides detailed traffic stats and comprehensive technology stack info.
Better Business Bureau Complaints on Prime Prometics
Lists numerous unresolved consumer complaints mainly about refunds and support.
USPTO Trademark Search Results
No trademark conflicts found for the name 'primeprometics'.
Crypto Scam Blacklist Status
primeprometics.com is not blacklisted as a crypto scam.

🕵🏻 Keep investigating

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