Domain Due Diligence
Report for Pokerstars.com
Why we think so
PokerStars.com is a major online poker platform with over 1 million monthly visitors, primarily from Brazil, Canada, and Italy. It uses reliable infrastructure, including Akamai and CloudFlare, and holds multiple live trademarks under the name "POKERSTARS". The domain has been registered since 2001 and has valid SSL security. Google Safe Browsing and crypto scam blacklists report no threats. User reviews are mixed, with many complaints about withdrawal delays, customer service, and gameplay fairness, although PokerStars maintains strict anti-cheating systems. The site has faced legal disputes, including a significant 2024 Dutch court ruling ordering refunds for unlicensed operations prior to legalization. PokerStars operates transparently with contact emails and maintains a physical presence through offices and casinos named similarly.
Risk Insights
Strong Domain and Infrastructure
Mixed User Reputation
Legal Risk Exposure
Contradictory Signals
While technically sound and long-established, user dissatisfaction and regulatory cases highlight risks.
Signal A: Domain and technical signals show legitimacy and security
Signal B: User reviews and legal rulings show significant trust and compliance issues
Category Scores
Red Flags & Warnings
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Multiple verified reports of slow or failed withdrawals and unresponsive customer service suggest potential operational problems.
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Legal disputes and court orders relating to unlicensed activity imply ongoing regulatory and compliance issues.
π Detailed Checks & Analysis
Domain Age and Registration Validity
Domain Age and Registration Validity
"The domain pokerstars.com has been continuously registered since 2001, showing longevity and stability."
Reason: Registered since 2001 with ongoing updates and active registrar.
SSL Certificate Validity and Security
SSL Certificate Validity and Security
"Valid SSL found with issuer WE1, covering JanβApr 2026."
Reason: The website has a valid SSL certificate issued recently and uses secure signature algorithms.
Blacklist Inclusion
Blacklist Inclusion
"No indications of blacklisting detected by scanning tools."
Reason: Not found on Google Safe Browsing or crypto scam blacklists.
Trademark Ownership and Conflicts
Trademark Ownership and Conflicts
"Trademarks cover software, clothing, and services including poker tournaments, supporting brand legitimacy."
Reason: Multiple live trademarks held by Rational Intellectual Holdings Limited related to PokerStars.
Traffic and Popularity Metrics
Traffic and Popularity Metrics
"Main traffic from Brazil, Canada, Italy, and Mexico with reasonable engagement metrics."
Reason: Site ranks #41,492 globally with 1.1 million monthly visits, indicating significant user interest and market presence.
User Feedback and Reputation
User Feedback and Reputation
"Ratings are low (1.8/5 on PissedConsumer, 1.1/5 on Sitejabber) with repeated service concerns."
Reason: User reviews reveal widespread complaints regarding withdrawals, customer service, and perceived gameplay issues.
Legal and Regulatory Issues
Legal and Regulatory Issues
"Dutch court ruling in 2024 mandates refunds for play before legalization."
Reason: Recent legal cases require refunds for unlicensed activity, pointing to regulatory compliance problems.
Your Next Steps
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1Verify the latest licensing status and compliance updates for PokerStars in your jurisdiction.
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2Use caution with large transactions or deposits due to reported withdrawal issues.
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3Contact PokerStars via their official game integrity email for specific concerns or dispute resolution.
Evidence & Citations
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PokerStars.com Reviews and Complaints
Contains aggregated user reviews highlighting common withdrawal and service issues.
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PokerStars Trademark Search USPTO
Multiple active trademarks registered under Rational Intellectual Holdings Limited.
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Domain and SSL Information for pokerstars.com
Domain registered since 2001 with valid SSL and Cloudflare DNS.
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Recent Legal Case: Dutch Court Ruling on PokerStars
Details about 2024 Dutch court ruling requiring refunds for unlicensed play.
π΅π» Keep investigating
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