Recommendation

Proceed

Overall Summary

Safe

Why we think so

Plume.com operates as a cloud-based technology service with a focus on improving subscriber experiences for over 400 Internet Service Providers globally. The site attracts approximately 165,000 monthly visits, primarily from U.S. users, and employs established infrastructure providers such as Amazon AWS and CloudFlare. It maintains valid SSL certificates and WHOIS records dating back to 2000, indicating a longstanding online presence. While there are no direct scam reports linked to plume.com, some user complaints highlight issues with subscription cancellations and customer service responsiveness. Additionally, unrelated crypto scams have impersonated the Plume brand, targeting users with fraudulent tokens or wallet connection requests, so caution is advised in that context.

Confidence Score

85%

Risk Insights

🕒

Established Online Presence

Domain registered since 2000

Stable monthly traffic around 165,000 visits

Valid SSL certificate by Amazon

⚠️

User Experience Concerns

Multiple complaints about difficulty cancelling subscriptions

Some reports of slow or unresponsive customer service

No direct fraud or scam verified

✅

No Active Scam Warnings

No phishing or blacklist entries detected

Reputable technology and hosting providers in use

Official contact details widely available

Contradictory Signals

Customer service problems can negatively impact reputation despite absence of direct scam claims.

Signal A: No scam or phishing reports identified

Signal B: User complaints of subscription and billing issues raising ethical concerns

Category Scores

Identity 90/100

Reputation 85/100

Technical 95/100

Content 80/100

Legal 75/100

Business Validity 85/100

Red Flags & Warnings

User complaints indicate difficulties with cancelling subscriptions and inconsistent customer service responses, raising concerns about business practices.

🔎 Detailed Checks & Analysis

Domain Registration Validity

Score: 90/100

Passed

"A long registration age supports domain legitimacy and trustworthiness."

Reason: The domain was registered in 2000 with valid WHOIS records and registrar abuse contacts.

SSL Certificate Status

Score: 95/100

Passed

"SSL ensures encrypted communication and is a basic trust signal."

Reason: Active and valid SSL certificate issued by Amazon, indicating secure site usage.

Website Traffic and Engagement

Score: 85/100

Passed

"Stable and sustained traffic pattern is positive for authenticity."

Reason: 165,000 monthly visits with typical bounce rate and engagement metrics reflect consistent legitimate traffic.

Technology Stack Legitimacy

Score: 90/100

Passed

"Professional technology usage reduces scam likelihood."

Reason: Uses established cloud hosting, marketing, and analytics providers like Amazon, Google, and Adobe.

Reputation and User Feedback

Score: 75/100

Passed

"Problems with business practices affect reputation but do not confirm scam behavior."

Reason: No proven scam or fraud accusations but some users report difficulties with subscription cancellations and customer support issues.

Blacklist and Security Warnings

Score: 100/100

Passed

"Clean security status indicates no detected malicious activity."

Reason: No entries on crypto scam blacklists or Google Safe Browsing threats were found.

Your Next Steps

1

If you plan to use plume.com services, verify subscription and cancellation policies carefully before committing.
2

Monitor communications and billing closely to avoid unexpected charges due to reported cancellation challenges.
3

Beware of third-party sites impersonating Plume for cryptocurrency scams; only interact with official plume.com platforms.
4

Report any suspicious activity or fraud attempts linked to plume.com to appropriate authorities.

Evidence & Citations

Domain and SSL Information for plume.com
Domain registration since 2000 and valid SSL cert by Amazon.
Technology and Traffic Overview of plume.com
Established technology stack with reputable providers and steady website traffic.
Website Traffic Metrics for plume.com
About 165k visits/month mainly from the US with moderate bounce rate.
User Complaints and Reviews on plume.com
Some user reports of difficulties cancelling subscriptions and poor customer support.
Official Emails and Social Media for plume.com
Multiple verified contacts and active social media presence.
Google Safe Browsing and Scam Database Checks
No detected threats or blacklists against plume.com.

🕵🏻 Keep investigating

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