Recommendation

Caution

Overall Summary

Warning

Why we think so

PizzaHut.com is a well-known website for ordering delivery or carryout from the popular Pizza Hut chain. It has strong global and US traffic, ranked in the top 3,200 worldwide with about 12.7 million monthly visits. The site uses reputed infrastructure providers like Akamai and CloudFlare, offering secure HTTPS connections. Official contact emails and phone numbers are listed publicly, and physical Pizza Hut locations appear in Google Maps with ratings around 3 to 4 stars. However, the site was involved in a notable 2017 data breach affecting payment card information, leading to fraudulent charges for some customers. Additionally, there have been reports of scams impersonating Pizza Hut via texts or emails, but these generally do not originate from the official domain. Pizza Hut and its franchises have faced multiple legal and customer disputes, mainly related to labor and franchise contract issues, but not undermining overall site legitimacy.

Confidence Score

83%

Risk Insights

shield

Secure and Trusted Technical Setup 🛡️

Uses Akamai and CloudFlare content delivery networks

Has a valid SSL certificate from a trusted authority

Domain registered with a reliable registrar

warning

Known Security History ⚠️

Experienced a data breach in 2017 with payment card exposure

Several customers reported fraudulent charges afterward

Breach notification was delayed causing user frustration

telephone

Official Contact and Locations

Official contact emails and phone numbers listed

Active social media accounts linked from the site

Multiple physical Pizza Hut locations found via Google Maps

Contradictory Signals

While the site is authentic and well-established, past security issues have led to user financial harm.

Signal A: Strong brand and technical reputation

Signal B: Reported security breach and fraudulent charges

Category Scores

Identity 90/100

Reputation 75/100

Technical 85/100

Content 80/100

Legal 60/100

Business Validity 90/100

Red Flags & Warnings

2017 data breach led to compromised customer payment information and reported fraud incidents.
User reviews mention fraudulent charges and billing issues related to online transactions.

🔎 Detailed Checks & Analysis

Domain reputation and technology check

Score: 90/100

Passed

"Monthly visits are approximately 12.7 million with dominant US traffic; technical stack is strong and reputable."

Reason: The domain has very high traffic and uses top-tier CDN like Akamai and CloudFlare, indicating a legitimate and established commercial site.

Contact information authenticity

Score: 90/100

Passed

"Presence of official contacts and physical store locations on Google Maps strengthens trust."

Reason: Verified official email addresses and phone numbers are present, along with well-maintained social media profiles linked to pizzahut.com.

Domain age and SSL certificate validity

Score: 80/100

Passed

"No immediate red flags in DNS or WHOIS data; security measures standard for large brands."

Reason: Valid SSL cert issued by Sectigo, domain registered long ago with reputable registrar CSC Corporate Domains, Inc.

Reports of security incidents or fraud related to domain

Score: 40/100

Failed

"This incident marks a serious security lapse impacting customer trust liability."

Reason: A significant 2017 data breach exposed payment card details, resulting in actual financial fraud for customers; site delayed notification.

User review sentiment about legitimacy

Score: 50/100

Failed

"Negative customer experiences impact perception though domain itself remains officially legitimate."

Reason: Several reviews report fraudulent charges and overcharging issues; not necessarily scam site but problems with order payment processing occur.

Legal or regulatory disputes involving entity behind domain

Score: 60/100

Passed

"Legal issues do not in themselves negate authenticity but show business complexity."

Reason: Multiple legal disputes exist primarily around franchises and labor claims, unrelated to site fraud but indicative of operational challenges.

Your Next Steps

1

Be cautious when entering payment information; consider using payment methods with fraud protection.
2

Monitor your bank and credit card statements regularly after ordering online.
3

Verify contact information before placing orders or responding to messages claiming to be from Pizza Hut.
4

Avoid clicking links in unsolicited texts or emails purportedly from Pizza Hut to prevent phishing.
5

Report any suspicious activity or unauthorized charges to your financial institution and Pizza Hut customer service.

Evidence & Citations

Pizza Hut Waits Two Weeks to Tell Customers Their Card Data Was Leaked
Details the 2017 data breach and resulting fraudulent charges on customer cards.
Pizza Hut High Traffic and Technology Use
Shows monthly visits (~12.7M), top US traffic, and reputable tech providers like Akamai and CloudFlare.
Pizza Hut Website Contact Information
Lists verified emails, phone numbers, and social media accounts for Pizza Hut.
Domain Info and SSL Certificate
Confirms valid SSL certificate and domain trust signals.
Legal and Customer Disputes Involving Pizza Hut
Documents legal disputes unrelated to direct website fraud.

🕵🏻 Keep investigating

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