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Domain Due Diligence
Report for Pinger.com

Report Date January 25, 2026
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Pinger.com operates mobile apps like Sideline and TextFree, offering alternatives to traditional carrier plans for millions of users. It receives roughly 91,000 monthly visits mostly from the US. The domain is well-established since 2003 and hosted on reliable infrastructure. However, user feedback across multiple platforms reports many issues including poor customer service, app reliability problems, unauthorized charges, and account suspensions. No direct evidence links it to widespread scams, but caution is advised especially regarding payments and personal data.

Confidence Score
78%

Risk Insights

✅

Established Domain & Brand Presence

Domain registered since 2003
Multiple live trademarks under Pinger
Physical corporate office in San Jose, CA
⚠️

Frequent User Complaints

Poor customer support reported
Unauthorized charges and billing issues
Account suspensions and number loss
🛡️

No Scam or Malware Flags

Not found on scam blacklists
Clean Google Safe Browsing status
No known phishing or malware history

Contradictory Signals

This contradiction warrants caution as the operation is legitimate but the customer experience is problematic.

Signal A: Technical infrastructure and business registrations indicate legitimacy

Signal B: User reputation and complaint volume suggest poor service and risk

Category Scores

Identity 85/100
Reputation 45/100
Technical 85/100
Content 70/100
Legal 75/100
Business Validity 80/100

Red Flags & Warnings

  • Poor customer service responsiveness with ignored requests and unresolved complaints.
  • Reports of unauthorized billing and difficulties cancelling subscriptions.
  • Frequent account suspensions and number recycling causing user disruption.

🔎 Detailed Checks & Analysis

Domain Technical and Traffic Analysis

Score: 85/100
Passed

"Technology stack includes popular tools like Google Analytics and payment methods including PayPal and Stripe; domain created in 2003 indicating established presence."

Reason: Domain pinger.com shows consistent traffic (~91K monthly visits) primarily from the United States, with reliable hosting and valid SSL certificate.

WHOIS and SSL Certificate Validation

Score: 90/100
Passed

"Registrant info redacted for privacy but consistent with Pinger, Inc., located in California."

Reason: Domain has a valid SSL certificate issued recently and registered under a reputable registrar with a creation date in 2003.

Blacklist and Security Threat Checks

Score: 80/100
Passed

"Indicates domain is not currently flagged for common online threats."

Reason: No presence on crypto scam blacklists or Google Safe Browsing phishing or malware databases.

Trademark and Brand Authenticity

Score: 85/100
Passed

"Supports legitimate commercial operations under this brand name."

Reason: Several live trademarks are registered for 'Pinger' linked to telecommunications services.

User Reviews and Reputation Analysis

Score: 45/100
Failed

"No direct scam evidence, but many complaints and BBB F rating reflect serious reputation concerns."

Reason: Significant negative customer feedback reports poor support, app failures, unauthorized billing, and account issues.

Business Presence and Physical Location

Score: 80/100
Passed

"Confirms physical presence and ongoing business operations."

Reason: Google Places lists a corporate office with phone and user ratings around San Jose, CA.

Your Next Steps

  • 1
    Exercise caution before submitting payment or sensitive data on pinger.com or related apps.
  • 2
    Review user feedback on multiple independent review sites to understand potential risks.
  • 3
    Verify any suspicious charges and report unauthorized billing to your payment provider.
  • 4
    Contact Pinger through official emails (e.g., support@pinger.com) for support but expect limited response.
  • 5
    Monitor accounts closely for unusual activity if you use Pinger services.

Evidence & Citations

🕵🏻 Keep investigating

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