Domain Due Diligence
Report for Perfumesclub.co.uk
Why we think so
Perfumesclub.co.uk is a UK-facing online store specializing in discounted beauty products and perfumes, operating under the Spanish company Fragaroma Group. The site receives about 318,000 monthly visits, mainly from the UK, and employs common e-commerce technologies and payment systems like PayPal, Mastercard, and Klarna. Customer feedback reflects competitive pricing and a wide product range, but delivery often takes 2+ weeks with frequent customs delays. Service issues include slow responses and strict return policies. No scam blacklists or trademark conflicts appear, but multiple consumer complaints focus on delivery, customs fees, and customer support. Buyers should consider the site's risks if prompt delivery or refunds are important.
Risk Insights
Established Site with Reliable Tech
Customer Service and Delivery Concerns
Contradictory Signals
The site appears authentic and operational but struggles with operational logistics and customer experience.
Signal A: Established technical infrastructure and legitimate domain age
Signal B: Significant customer complaints about delivery and service
Category Scores
Red Flags & Warnings
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Significant delivery complaints and customs delays reported by customers affect trust and satisfaction.
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Customer service is often slow and ineffective in resolving complaints, with strict refund policies.
🔎 Detailed Checks & Analysis
Domain Technology and Infrastructure
Domain Technology and Infrastructure
"Uses Amazon Route 53, Microsoft Azure servers, and recognized payment methods like PayPal, Mastercard, and Klarna."
Reason: The domain uses reputable hosting, payment gateways, and analytics services indicating established business operations.
Traffic and User Engagement
Traffic and User Engagement
"Bounce rate is moderate at 54%, with 2.3 pages per visit and 83 seconds on site."
Reason: Monthly visits are solid at 318,000 with primarily UK traffic, showing real user engagement.
Customer Contact and Support Availability
Customer Contact and Support Availability
"Some complaints about slow customer service remain despite available channels."
Reason: Contact details including email and phone numbers are provided, plus social media presence on Facebook and LinkedIn.
Domain Age, Registrar and Security
Domain Age, Registrar and Security
"Registration and security info indicates a lasting and secure domain setup."
Reason: Domain was registered in 2010 with GoDaddy and uses a valid SSL certificate issued recently.
Trademark and Brand Verification
Trademark and Brand Verification
"This reduces risk of brand fraud from this domain."
Reason: No trademark conflicts or impersonations found in USPTO trademark database.
Blacklist and Scam Reports
Blacklist and Scam Reports
"Customer reports caution about buying due to logistics and service challenges. No strong scam indicators, but risk remains."
Reason: While no blacklist detections exist, multiple consumer complaints include allegations of delayed delivery, hidden fees, and poor refund handling.
Your Next Steps
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1Check current user reviews on Trustpilot for latest feedback.
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2Use tracked and insured shipping options to monitor deliveries.
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3Consider alternative retailers if you require fast or guaranteed delivery.
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4Verify product authenticity via batch codes if you decide to buy.
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5Ensure payment methods offer buyer protection, like credit cards with Section 75 coverage.
Evidence & Citations
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Customer reviews and complaints summary for perfumesclub.co.uk
Mixed customer feedback highlights delivery and service issues detailed up to late 2025.
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Domain technology and traffic overview
Shows monthly visits, technology stack, payment providers, and server details.
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Crypto scam and phishing blacklist checks
No blacklists or phishing alerts found for this domain.
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WHOIS registration and SSL certificate data
Domain registered since 2010 with valid SSL certificates.
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USPTO Trademark search results
No trademark conflicts found for the domain name.
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