Domain Due Diligence
Report for Perfumeonline.ca
Why we think so
Perfumeonline.ca is a widely visited Canadian online perfume store offering top brand fragrances at discounted prices. The site receives over 500,000 monthly visits, primarily from Canada, and uses industry-standard technologies and payment options. It holds a valid SSL certificate, strong domain history with GoDaddy registrar, and clear contact information including a published email and social media presence. While no strong reports of monetary loss or fraud exist, the site faces a consumer class action lawsuit in California related to product advertising claims. Customer reviews are broadly positive, though the BBB rates it poorly due to unresolved complaints mainly about customer service. Overall, the website appears trustworthy for browsing and purchase but exercise usual caution with product claims and return policies.
Risk Insights
Strong Online Presence
Customer Feedback
Legal Caution
Contradictory Signals
While customers generally report satisfaction, official consumer bodies note unresolved disputes and legal issues.
Signal A: Highly positive customer reviews and strong traffic
Signal B: BBB F rating due to unresolved complaints and active lawsuit
Category Scores
Red Flags & Warnings
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The Better Business Bureau (BBB) gives an F rating due to failure to resolve several customer complaints.
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There is an active class action lawsuit regarding misleading advertising of pheromone products.
🔎 Detailed Checks & Analysis
Domain Age and Registrar
Domain Age and Registrar
"Older domains from reliable registrars typically indicate legitimate operations."
Reason: The domain was registered in 2017 with GoDaddy, a reputable registrar, showing longevity and stable ownership.
Technical Security
Technical Security
"Presence of standard safety technologies reduces risk of phishing or data theft."
Reason: Valid SSL certificate issued recently ensures data security and encrypted connections.
Traffic and Popularity Signals
Traffic and Popularity Signals
"Consistent monthly visits over 500,000 and low bounce rate demonstrate user engagement."
Reason: High traffic volumes with significant returning users support site authenticity.
Customer Reviews and Reputation
Customer Reviews and Reputation
"Strong majority positive reviews outweigh customer service issues flagged by BBB."
Reason: Very positive aggregated customer reviews but BBB rating is low due to unresolved complaints.
Legal and Consumer Disputes
Legal and Consumer Disputes
"While not indicating fraud, these factors suggest risks that users should be aware of."
Reason: Existence of class action lawsuit related to product claims and multiple customer complaints reduces trust level.
Your Next Steps
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1Review the company's return and refund policies before purchase to understand conditions.
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2Check recent customer reviews to confirm current service quality.
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3Be aware of the pending class action lawsuit related to certain advertising claims when evaluating product descriptions.
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4Exercise standard caution with unusually low-priced items and confirm authenticity.
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5Report any suspicious behavior or unfulfilled orders to consumer protection agencies.
Evidence & Citations
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Scamadviser rating for perfumeonline.ca
Scamadviser indicates the site is "very likely not a scam" with valid SSL and strong trust signals.
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Judge.me customer reviews for perfumeonline.ca
Over 23,000 reviews with an average rating of 4.8 show high customer satisfaction.
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California class action lawsuit against perfumeonline.ca
Lawsuit alleges misleading advertising of pheromone fragrance products.
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Better Business Bureau profile for Perfume Online
BBB assigned an F rating due to unresolved customer complaints.
🕵🏻 Keep investigating
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