Recommendation

Caution

Overall Summary

Suspicious

Why we think so

PedidosYa is a well-established online food delivery platform serving primarily Latin America, especially Argentina. With over 2.4 million monthly visits and a global rank near 18,000, it operates as a key player in the food delivery market. The website uses robust technologies and industry-standard security measures, and it has physical office locations, confirming a legitimate infrastructure. However, numerous user complaints across review sites highlight issues such as unauthorized charges, orders not delivered, and ineffective customer support leading to monetary losses. Although technical checks show the website is not blacklisted or flagged as fraudulent, persistent user reports and legal disputes around labor and consumer rights suggest caution.

Confidence Score

70%

Risk Insights

🛡️

Legitimate Web Infrastructure 🛡️

Domain established in 2008

Uses reputable tech and security

Physical office and verified contacts

⚠️

Customer Risk Warning ⚠️

Frequent reports of unauthorized charges

Many complaints on missing deliveries

Poor customer service responses

Contradictory Signals

While technical and registrar data support legitimacy, user experiences suggest financial risks.

Signal A: Technical checks show trustworthiness

Signal B: User reviews claim fraudulent charges and poor service

Category Scores

Identity 85/100

Reputation 40/100

Technical 90/100

Content 70/100

Legal 50/100

Business Validity 70/100

Red Flags & Warnings

Consistent user complaints about unauthorized charges and order non-fulfillment resulting in monetary loss.
Accusations of fraudulent conduct and theft in multiple consumer review platforms.
Ongoing legal and labor disputes affecting company reputation.

🔎 Detailed Checks & Analysis

Domain legitimacy and technology infrastructure

Score: 85/100

Passed

"pedidosya.com has been active since 2008 with solid technical backend and security protocols in place."

Reason: The domain is well-established, uses a strong technology stack, and has valid SSL certs, indicating proper legitimacy.

Web traffic and engagement quality

Score: 80/100

Passed

"Around 2.5 million monthly visits and a global rank near 18,000 confirm healthy web presence."

Reason: High monthly visits with low bounce rates and high time on site suggest real user engagement.

Contact and organizational transparency

Score: 85/100

Passed

"Presence of physical office and official support contacts verified through multiple sources."

Reason: Multiple verified contact emails and active social media accounts strengthen business authenticity.

Negative reputation and user feedback

Score: 35/100

Failed

"Numerous reviews describe monetary losses and accuse the service of fraudulent conduct."

Reason: There are extensive user complaints about unauthorized payments, missing orders, and poor customer service.

Legal and regulatory dispute involvement

Score: 50/100

Failed

"Legal challenges regarding worker status and contract terms have been noted in public records."

Reason: The company is involved in labor lawsuits and consumer rights disputes, affecting trustworthiness.

Your Next Steps

1

Exercise caution before making purchases on PedidosYa, especially regarding payment methods and refunds.
2

Verify charges on your payment methods carefully and report any unauthorized transactions promptly.
3

Use well-protected payment methods, such as credit cards with fraud protection.
4

Seek independent consumer reviews and feedback before relying on the service for critical orders.
5

Report any suspected fraudulent or poor service experiences to relevant consumer protection agencies.

Evidence & Citations

SimilarTech Website Info for pedidosya.com
Technical stack, traffic and category data confirming legitimate web infrastructure.
SimilarWeb Traffic and Engagement Report for pedidosya.com
Traffic patterns and user engagement statistics.
Website Contacts for pedidosya.com
Verified emails and social links.
WHOIS and SSL Information for pedidosya.com
Domain age, registrar, and SSL certificate validation.
Consumer Complaint and Review Summaries About pedidosya.com
Numerous user reports of unauthorized charges, poor refunds, and service issues.

🕵🏻 Keep investigating

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