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Domain Due Diligence
Report for Pdfreaderpro.com

Report Date December 2, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

pdfreaderpro.com hosts PDF Reader Pro, a PDF software offering premium features with flexible pricing, including lifetime licenses. The site ranks about #155,000 globally, with around 330,000 monthly visits mostly from the United States. It uses Cloudflare for CDN and Microsoft servers, and supports multiple advertising and analytics technologies. Contact emails are public (support@pdfreaderpro.com, pr@pdfreaderpro.com) with social media on Facebook, Instagram, Twitter, and LinkedIn. No trademark conflicts or scam blacklists are linked to this domain. Customer reviews highlight stable features and pricing but raise concerns about slow performance, technical issues, and poor customer support responsiveness. No evidence of scams or legal disputes was found.

Confidence Score
73%

Risk Insights

🛡️

Established domain with secure setup

Domain registered since 2017 with GoDaddy.
Valid SSL certificate in place.
No blacklist or trademark issues found.
⚠️

Customer service and reliability concerns

Users report slow and ineffective support.
Technical issues affect performance and licenses.
Refunds and communication are problematic.

Contradictory Signals

While technical aspects are strong, real customer experiences reveal significant problems.

Signal A: Solid technical and infrastructure signals

Signal B: Negative user feedback on product and support

Category Scores

Identity 75/100
Reputation 45/100
Technical 80/100
Content 70/100
Legal 90/100
Business Validity 70/100

Red Flags & Warnings

  • Persistent negative feedback about customer service delays and unhelpful responses.
  • Technical glitches reported in PDF handling and software performance.

🔎 Detailed Checks & Analysis

Domain age and registrar

Score: 85/100
Passed

"Domain age above 5 years indicates established presence. Registrar is well known and respected."

Reason: The domain was created in 2017 and is registered with GoDaddy, a reputable registrar.

SSL certificate validity

Score: 90/100
Passed

"Valid SSL protects user data and signals basic security hygiene."

Reason: SSL certificate is valid and current, issued by WE1 and covering the domain.

Traffic volume and distribution

Score: 80/100
Passed

"Traffic sources are diversified primarily among search and direct channels."

Reason: Around 330,000 monthly visits with majority traffic from the US shows healthy user interest.

Blacklist and trademark checks

Score: 95/100
Passed

"Absence from blacklists and trademark conflicts reduces legal and scam concerns."

Reason: No trademark disputes or blacklist entries found for this domain.

Customer service and user reputation

Score: 40/100
Failed

"User dissatisfaction on customer service and technical reliability is significant."

Reason: Multiple complaints detail slow, unhelpful customer support and licensing issues.

Technical reliability and product reviews

Score: 45/100
Failed

"Technical concerns could impact user experience and trust in the product."

Reason: Reports of slow software performance, compatibility issues, and licensing confusion.

Your Next Steps

  • 1
    Be cautious about purchasing licenses due to recurring customer support complaints.
  • 2
    Verify any refund policies and support responsiveness before committing.
  • 3
    Test software features with trial versions where possible.
  • 4
    Monitor for updates addressing the reported technical and support issues.

Evidence & Citations

🕵🏻 Keep investigating

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