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Domain Due Diligence
Report for Patriotsoftware.com

Report Date October 20, 2025
Recommendation
Caution
Overall Summary
Suspicious
Why we think so

Patriotsoftware.com offers affordable accounting and payroll software mainly for small businesses in the United States, serving over 360,000 monthly visitors and ranking #77,441 globally. The website employs reputable technologies like Amazon, Google services, and Cloudflare for security and performance. It maintains transparent contact information with multiple verified email addresses and phone numbers, active social media profiles, and a physical location with positive user ratings. Although the company is not BBB accredited, it holds a strong A+ rating despite several consumer complaints about service interruptions, withheld funds, and customer support issues. There are no indications of systematic fraud, but isolated negative experiences and disputes exist. Customers should assess service fit carefully before use and consider potential service risks.

Confidence Score
78%

Risk Insights

🛡️

Established and Secure Domain

Domain registered since 2003
Uses Cloudflare and Amazon for hosting and security
Valid SSL certificate active
👥

Strong User Presence

Over 360,000 monthly visitors
87% traffic from U.S., matching business market
Active social media and positive Google reviews
⚠️

Customer Service Concerns

Multiple complaints about withheld funds and support
Not accredited by BBB but holds A+ rating
No confirmed fraud but caution advised

Contradictory Signals

While the company's infrastructure and user engagement appear reliable, persistent service and financial disputes introduce risk for users

Signal A: Long-established domain with solid tech and social presence

Signal B: Multiple consumer complaints about payments and support

Category Scores

Identity 85/100
Reputation 65/100
Technical 90/100
Content 80/100
Legal 70/100
Business Validity 75/100

Red Flags & Warnings

  • Multiple user complaints about withheld funds and unresolved billing issues exist, indicating recurring customer service problems.
  • No BBB accreditation despite an A+ rating, suggesting that while complaints exist, no systemic fraud is confirmed but user satisfaction varies.

🔎 Detailed Checks & Analysis

Domain and Hosting Analysis

Score: 90/100
Passed

"Uses Cloudflare, Amazon, and Google services which are recognized and reliable."

Reason: The domain is established since 2003 and uses reputable hosting providers, indicating a legitimate technical foundation.

Traffic and Engagement Metrics

Score: 80/100
Passed

"Bounce rate and session duration suggest normal engagement without signs of artificial traffic."

Reason: High monthly visits with majority from the United States, consistent with the company's target audience.

Contact and Social Verification

Score: 90/100
Passed

"Physical business location verified with positive Google reviews."

Reason: Multiple valid contact emails, phone numbers, and active social media profiles support legitimacy and transparency.

Security and Domain Status

Score: 90/100
Passed

"DNS records are properly configured and registrar is reputable."

Reason: SSL certificate is valid and domain registration is current without suspicious changes or obfuscation.

Trademark and Scam Blacklists

Score: 90/100
Passed

"Supports authenticity of brand and domain association."

Reason: No trademark infringements or presence on crypto scam blacklists detected.

Reputation and Consumer Feedback

Score: 50/100
Failed

"Company not BBB accredited but holds A+ rating; disputes resolved inconsistently."

Reason: Several consumer complaints exist, especially concerning payment holds and poor support, though no fraud allegations are proven.

Legal and Business Integrity

Score: 70/100
Passed

"Disputes are generally handled privately through arbitration, limiting public exposure."

Reason: No major lawsuits or public litigations found; arbitration clauses in agreement indicate standard legal risk management.

Your Next Steps

  • 1
    Review customer complaints and responses in detail before purchasing.
  • 2
    Contact customer support to verify responsiveness prior to engagement.
  • 3
    Consider arbitration clause implications in user agreement.
  • 4
    Monitor ongoing user reviews and news for updates on service reliability.
  • 5
    Use official customer support channels and maintain records of transactions and communications.

Evidence & Citations

🕵🏻 Keep investigating

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