WebVetted Beta
Recommendation
Avoid
Overall Summary
Scam
Why we think so

Orthocomfoot.com is an online retailer of orthopedic footwear with about 11,000 monthly visits primarily from the US. It uses common e-commerce and analytics technologies, including Shopify and multiple payment methods. The domain is registered through Alibaba and has valid SSL but is relatively new, registered in 2020. There are no blacklist warnings for scams from Google or crypto sources. However, multiple third-party complaint sites and reviews report poor product quality, refund refusal, costly international returns, and unresponsive customer service. These complaints strongly suggest problematic business practices and possible fraudulent activity despite the site's legitimate technical setup.

Confidence Score
28%

Risk Insights

⚠️

User Complaints Signal Risk

Widespread reports of denied refunds and poor product quality
Expensive overseas return shipping limits consumer recourse
Customer service often unresponsive or misleading
🛡️

Technical Setup Legitimate

Valid domain registration since 2020
Uses recognized payment and hosting services
No current blacklist entries

Contradictory Signals

While the site appears legitimate technically, the user trust and reputation signals strongly contradict this impression.

Signal A: Good technical and infrastructure presence

Signal B: Strong user reports of fraud and refund issues

Category Scores

Identity 30/100
Reputation 20/100
Technical 70/100
Content 25/100
Legal 40/100
Business Validity 20/100

Red Flags & Warnings

  • Numerous complaints about denied refunds, poor product quality, and expensive international returns reported by users on BBB and scam detector sites.
  • High bounce rate and low user engagement metrics suggest lack of customer trust or satisfaction.
  • Trademark and domain registrant located in China, which some users report as the origin of poor quality goods and refund difficulties.

🔎 Detailed Checks & Analysis

Domain age and ownership

Score: 20/100
Passed

"The domain is active and not recently registered just prior to suspicious activity, but registrant info is minimal and based in China."

Reason: Domain registered in May 2020 with Alibaba Cloud registrar, indicating relatively new ownership but a valid record.

Website technology and infrastructure

Score: 70/100
Passed

"Technical setup is consistent with legitimate commercial websites but does not guarantee business trustworthiness."

Reason: Uses common and reputable e-commerce technologies including Shopify, multiple payment providers, and CloudFlare CDN.

Traffic and user engagement

Score: 40/100
Failed

"High bounce rates can be a sign of distrust or dissatisfaction among visitors."

Reason: Moderate site traffic with a high bounce rate (~81%) and low average visit duration suggest poor user experience or unhappy customers.

Blacklists and scam detection

Score: 60/100
Passed

"Absence of blacklist status lowers suspicion but does not rule out scam allegations."

Reason: No listings in Google Safe Browsing or crypto scam blacklists at this time.

User reviews and complaints

Score: 10/100
Failed

"Significant number of negative user reports and external warnings."

Reason: Multiple reports and complaints allege refund refusal, poor quality, and fraudulent practices.

Trademark and brand validation

Score: 50/100
Passed

"Trademark ownership is in China; does not confirm positive user experience."

Reason: Registered trademarks exist for the brand ORTHOCOMFOOT, showing effort for legitimacy.

Legal or regulatory issues

Score: 50/100
Passed

"Customer disputes appear to be primarily informal complaints without lawsuits."

Reason: No known official legal actions or regulatory enforcement found against domain or brand.

Your Next Steps

  • 1
    Avoid making purchases from orthocomfoot.com due to extensive negative user reports and refund difficulties.
  • 2
    If you have purchased from the site and encountered problems, report your experience to consumer protection agencies such as the BBB or FTC.
  • 3
    Check for verified reviews and independent sources before buying orthopedic or medical products online.
  • 4
    Use credit cards or payment methods that offer fraud protection when shopping online.
  • 5
    Research alternative brands with established reputations for orthopedic footwear.

Evidence & Citations